Trouble with mobile site

Forum guidelines BT super discount
Site Issues Training Log & Site Support » Trouble with mobile site Rss Feed  
Moderators: k9car363, alicefoeller Reply
2013-12-18 10:28 PM

User image

Expert
1187
1000100252525
Ontario
Subject: Trouble with mobile site

The past two days I can't get the mobile site to load at all, on either my android phone or my ipod.  It just keeps refreshing the page over and over (the one with the list of options) or says 'oops, no connection'

2013-12-18 10:54 PM
in reply to: cathyd

User image

Champion
13323
5000500020001000100100100
Subject: RE: Trouble with mobile site

Weird.  It works fine on both my Iphone and Android.

Can you first try to clear your mobile cache?  

On android, open up a website, click the bottom left button on phone, then 'settings' (you may have to scroll down on the popup) then 'privacy and security' then 'clear cache' and 'clear cookies'.

On Iphone go to settings --> safari --> clear cookies and data.

Let me know if that helps or not.

2013-12-19 1:08 PM
in reply to: Ron

User image

Expert
1187
1000100252525
Ontario
Subject: RE: Trouble with mobile site

Originally posted by Ron

Weird.  It works fine on both my Iphone and Android.

Can you first try to clear your mobile cache?  

On android, open up a website, click the bottom left button on phone, then 'settings' (you may have to scroll down on the popup) then 'privacy and security' then 'clear cache' and 'clear cookies'.

On Iphone go to settings --> safari --> clear cookies and data.

Let me know if that helps or not.

I cleared the cache and cookies - it opens the page with the list 'My Training Log', My Training Plan, Forums, etc but when I click on an item it just refreshes the page or if I choose my training log or my training plan it keeps making me sign in then goes back to that same page .  this is on my (android) phone.  I'm have no problems with any other web sites.

2013-12-19 1:12 PM
in reply to: cathyd

User image

Champion
13323
5000500020001000100100100
Subject: RE: Trouble with mobile site

One more question.  How are you getting to the mobile site?  A bookmark?  Search result?

What if you axe out of all browsers, open a new one and put in http://www.beginnertriathlete.com.  What happens?  Can you log in?

New Thread
Site Issues Training Log & Site Support » Trouble with mobile site Rss Feed  
RELATED POSTS

Problem Logging in to Mobile Site from iPhone

Started by Goosedog
Views: 1129 Posts: 3

2012-05-08 9:11 AM csharp1171

Mobile site

Started by ditchmedic
Views: 1061 Posts: 5

2012-02-01 2:52 PM mambos

Mobile site...

Started by lkct01234
Views: 808 Posts: 1

2012-01-16 11:37 AM lkct01234

Mobile site training log

Started by axteraa
Views: 1477 Posts: 7

2011-12-19 12:57 PM ajusf16

mobile site

Started by BigDH
Views: 1759 Posts: 10

2011-10-14 9:58 AM mav
RELATED ARTICLES
VIDEO: Adjusting Your Front and Rear Derailleurs
date : May 5, 2009
author : FitWerx
comments : 0
Having trouble shifting? Is your chain not going to the next gear properly? Is it making too much noise? This video will go through some adjustments to your front and rear derailleurs.
 
Keeping a True Perspective to Triathlon
date : July 4, 2005
author : Daniel Clout
comments : 0
A lot of my unnecessary troubles and tribulations were because of my defiance, acting on my own naïveté and strong will. I was not acting on the advice given to me.
Spreading the Word
date : October 17, 2004
author : infosteward
comments : 0
I want your tastes to be satisfied. I want you to feel like you’re coming home each Monday when you view the new articles uploaded to the site.
 
Configuring Your BT (FAQ & Login Problems too)
date : August 31, 2004
author : Ron
comments : 38
Know how to get around BT. Some essentials on emails, passwords, pictures, login problems and more.