Site Issues Training Log & Site Support » BT DOWN ALL DAY YESTERDAY? Rss Feed  
Moderators: k9car363, alicefoeller Reply
2016-12-16 10:56 AM

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Champion
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Whizzzzzlandia
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Subject: BT DOWN ALL DAY YESTERDAY?

Just wanting to check to make sure everything is OK with my most favorite place to be on the internet. BT was down all day yesterday, from dawn to dusk, and I'm wondering what the problem is/was and whether or not the issue has been resolved? Should we expect intermittent outages like this in the future?

I do worry about the future of this site, with Facebook groups and STRAVA gaining popularity and memberships. I am hopeful that BT sticks around and has the resources/will/necessary talent to do so.

I have been an active member here for 12+ years, and I'm hoping everything is OK.

Any input/comment from Ron? Admins?

Thanks!

 

Laura



2016-12-16 12:09 PM
in reply to: Whizzzzz

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Master
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Raleigh, NC area
Subject: RE: BT DOWN ALL DAY YESTERDAY?

I've been wondering about this as well.  I missed BT during the outage and was wondering about it as I looked at Twitter (@begnrtriathlete) and FB for status updates.  Is the site being monitored by admin? Where is the best place report an outage, should another one occur in the future?

2016-12-16 1:17 PM
in reply to: jmkizer

Subject: RE: BT DOWN ALL DAY YESTERDAY?
Hello all -

We are so sorry for the outage.
Between the three of us who work actively on the site, we are usually on it enough that one of us would notice such a serious problem.

It's clear we need a more specific monitoring system, since it did go unnoticed for several hours, and there are not too many ways to reach us when the site is down!

In a bizarre coincidence, Facebook shut down my account yesterday, pending review of my driver's license (!) so I couldn't receive message via Facebook, either, which is one possible way to contact us.

We will come up with an emergency outage plan and let everyone know, so we can be accountable to you, our membership and lifeblood.

Alice
2016-12-16 7:54 PM
in reply to: ARDENT

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Master
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Englewood, Florida
Subject: RE: BT DOWN ALL DAY YESTERDAY?

Originally posted by ARDENT Hello all - We are so sorry for the outage. Between the three of us who work actively on the site, we are usually on it enough that one of us would notice such a serious problem. It's clear we need a more specific monitoring system, since it did go unnoticed for several hours, and there are not too many ways to reach us when the site is down! In a bizarre coincidence, Facebook shut down my account yesterday, pending review of my driver's license (!) so I couldn't receive message via Facebook, either, which is one possible way to contact us. We will come up with an emergency outage plan and let everyone know, so we can be accountable to you, our membership and lifeblood. Alice

Thank you very much.

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