Performance bike order tracking

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2004-07-29 10:54 AM

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Expert
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Olney, MD
Subject: Performance bike order tracking
Is this reliable at all? I ordered some stuff Monday and it still says it hasn't shipped. I want my stuff!

2004-07-29 11:07 AM
in reply to: #41505

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Subject: RE: Performance bike order tracking
I've had nothing but good luck with Performance and Bike Nashbar.  Usually the stuff is shipped the same or the next day and I get it in a week or less.
2004-07-29 11:11 AM
in reply to: #41505

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Subject: RE: Performance bike order tracking
Neither have I ever had a problem with Performance, but I have heard of people having problems particularly stemming from backordered/out-of-stock items. Seems like the web site will take your orders for these items and will not let you know that they are not in stock. You may want to call customer service and talk to a live person.

All of my orders have shipped the same day or the next day after (depending on what time I place them) and as a TP member I get two-day delivery.

Hope you used the 20%-off coupon as well.
2004-07-29 11:14 AM
in reply to: #41505

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Subject: RE: Performance bike order tracking
This is an interesting thread because I ordered the USA cycling jersey from Performance a week and a half ago and still no sign of it. Items I have ordered from Trisports.com always arrive in 4 biz days. My guess is the jersey might be a hot item right now.
2004-07-29 11:53 AM
in reply to: #41505

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Fort Wayne, IN
Subject: RE: Performance bike order tracking
I saw that jersey last night and almost ordered it.....it is a new item and may be delayed I guess.
2004-07-29 11:57 AM
in reply to: #41512

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Olney, MD
Subject: RE: Performance bike order tracking
the bear - 2004-07-29 11:11 AM

Neither have I ever had a problem with Performance, but I have heard of people having problems particularly stemming from backordered/out-of-stock items. Seems like the web site will take your orders for these items and will not let you know that they are not in stock. You may want to call customer service and talk to a live person.

All of my orders have shipped the same day or the next day after (depending on what time I place them) and as a TP member I get two-day delivery.

Hope you used the 20%-off coupon as well.

I used the 20% coupon AND joined TP! Calling customer support now...

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General Discussion Triathlon Talk » Performance bike order tracking Rss Feed