Site Issues Training Log & Site Support » No Sync - 2024-04-07 Rss Feed  
Moderators: k9car363, alicefoeller Reply
2024-04-08 5:07 PM

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Master
1437
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Calgary, AB
Silver member
Subject: No Sync - 2024-04-07
Garmin sync worked on Sat, no sync on Sun or today for me. Thx!


2024-04-09 9:33 AM
in reply to: Khyron

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Master
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Toronto
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Subject: RE: No Sync - 2024-04-07
2024-04-09 11:09 AM
in reply to: juniperjen

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Master
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Columbus, Ohio
Coaching member
Subject: RE: No Sync - 2024-04-07
Thanks all - I will get Matt to figure it out. Cross your fingers that it's something simple!
2024-04-11 5:20 AM
in reply to: Khyron

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Master
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Southwest Chicago 'burbs
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Subject: RE: No Sync - 2024-04-07

Not piling on, just letting you know I'm also having the problem in case it helps to have more known instances of it.

 

2024-04-13 11:12 PM
in reply to: alicefoeller

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Master
1437
100010010010010025
Calgary, AB
Silver member
Subject: RE: No Sync - 2024-04-07
2024-04-14 10:45 PM
in reply to: Khyron

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Master
2210
2000100100
Columbus, Ohio
Coaching member
Subject: RE: No Sync - 2024-04-07
Thanks for your patience. Our programmer who is able to fix this is traveling until Monday. He will get it handled the first half of this week, and we will post updates.

Mine is also not syncing from Garmin. We will get it handled. Thanks again for sticking with us while we work on it.


2024-04-15 6:51 PM
in reply to: alicefoeller

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Master
1437
100010010010010025
Calgary, AB
Silver member
Subject: RE: No Sync - 2024-04-07
All records have appeared today - looks like we're back in business! Thx a bunch!
2024-04-16 6:58 AM
in reply to: #5288357

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Subject: RE: No Sync - 2024-04-07
I uninstalled the app o my iPhone thinking that might fix this issue but now can’t find and download the app. Could you provide link
2024-04-16 8:37 AM
in reply to: Khyron

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Master
2210
2000100100
Columbus, Ohio
Coaching member
Subject: RE: No Sync - 2024-04-07
Originally posted by Khyron

All records have appeared today - looks like we're back in business! Thx a bunch!



You're welcome! We got it back - no data loss.
2024-04-16 8:41 AM
in reply to: JustDoIt17

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Columbus, Ohio
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Subject: RE: No Sync - 2024-04-07
Originally posted by JustDoIt17

I uninstalled the app o my iPhone thinking that might fix this issue but now can’t find and download the app. Could you provide link


Hmm, I tried going there from the link and it says it's not available in the Apple app store.
Here's the link I used: https://apps.apple.com/us/app/beginnertriathlete/id416050557

The app is essentially the mobile version of a site connected to an icon on your phone for easy access. If you can't reinstall from previously installed apps in your account, here's a workaround for now:

Add a website icon to your Home Screen


"You can add a website icon to your iPhone Home Screen for quick access.

While viewing the website, tap the Share button in the menu bar.

Scroll down the list of options, then tap Add to Home Screen.

If you don’t see Add to Home Screen, you can add it. Scroll down to the bottom of the list, tap Edit Actions, then tap Add to Home Screen.

The icon appears only on the device where you add it.

In Safari, the Share button on a website has been tapped, displaying a list of options, including Add to Home Screen."

(Information above copied from Apple site: https://support.apple.com/guide/iphone/bookmark-favorite-webpages-ip...
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Site Issues Training Log & Site Support » No Sync - 2024-04-07 Rss Feed