General Discussion Triathlon Talk » Excellent service from Cateye Rss Feed  
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2008-10-14 6:22 AM

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Subject: Excellent service from Cateye

I purchase a Cateye Strada Cadence cycle computer last year (can't remember exactly when).  On October 3 of this year, one day before my A-race of the season, the display went crazy, then  quit altogether.  Thinking it was just the battery, I purchased a new one and installed it.  No change in operation.  Great-no cadence monitor for a hilly olympic.  I emailed Cateye customer service, and within 5 minutes received a reply to send the computer back for warranty review.

Fortunately, I had a Cateye wireless computer, but no cadence, that I could install (which I did).  I ended up having a great race, an awesome bike and run split, and didn't really miss cadence monitoring a bit...

Anyway, Monday, I packed up my Strada, and sent it priority mail back to Cateye.  Saturday afternoon, I checked the mailbox, and there was a brand new Strada Cadence computer.  No further questions asked!

Now, I'm anxious for Santa to bring me some new aerobars that I can install my "new" Cateye on!

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General Discussion Triathlon Talk » Excellent service from Cateye Rss Feed