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2009-11-24 7:54 AM

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2009-11-24 8:55 AM
in reply to: #2528616

Champion
13323
5000500020001000100100100
Subject: RE: Just Renewed Silver Last Week & Now Coupon
Ok, I just tacked on 4 months.
2009-11-24 3:41 PM
in reply to: #2528616

Champion
8766
5000200010005001001002525
Evergreen, Colorado
Subject: RE: Just Renewed Silver Last Week & Now Coupon
hhpvbtri - 2009-11-24 7:54 AM

I just renewed my Silver for another year last Weds 11/18 at the full $90 and now there is the coupon for $63.  Can you please credit me for the difference?  I would be fine if you just extend my number of months versus a dollar credit.

 

Thanks



I've been waiting for the coupon/discount to come around...but can't find it anywhere?  Help?
2009-11-24 3:42 PM
in reply to: #2529947

Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Just Renewed Silver Last Week & Now Coupon
jldicarlo - 2009-11-24 4:41 PM
hhpvbtri - 2009-11-24 7:54 AM

I just renewed my Silver for another year last Weds 11/18 at the full $90 and now there is the coupon for $63.  Can you please credit me for the difference?  I would be fine if you just extend my number of months versus a dollar credit.

 

Thanks



I've been waiting for the coupon/discount to come around...but can't find it anywhere?  Help?


code: November2009
2009-11-24 3:47 PM
in reply to: #2529950

Champion
8766
5000200010005001001002525
Evergreen, Colorado
Subject: RE: Just Renewed Silver Last Week & Now Coupon
marmadaddy - 2009-11-24 3:42 PM
jldicarlo - 2009-11-24 4:41 PM
hhpvbtri - 2009-11-24 7:54 AM

I just renewed my Silver for another year last Weds 11/18 at the full $90 and now there is the coupon for $63.  Can you please credit me for the difference?  I would be fine if you just extend my number of months versus a dollar credit.

 

Thanks



I've been waiting for the coupon/discount to come around...but can't find it anywhere?  Help?


code: November2009


Thanks.  Now if I may ask a somewhat nit-picky question.

I technically had 6 days left on my gold membership (yes, marma, I realize they were a gift--but I'm reporting a bug here!).

I renewed only to silver (since I don't find the training support forum all that interesting anymore).  I expected to still be gold for six more days before converting to silver, but it converted me straight to silver as of the second I clicked the mouse.

The end date seems to be correct (30 Jan 11), but it just made me silver immediately.  Probably shouldn't do that!
2009-11-25 10:04 AM
in reply to: #2528780

Subject: ...
This user's post has been ignored.


2009-11-25 10:36 AM
in reply to: #2529966

Champion
13323
5000500020001000100100100
Subject: RE: Just Renewed Silver Last Week & Now Coupon
This is the way it is intended to work when we coded it as it as it reduced the complexity a lot.  BUT I does pro-rate you the days you had left on gold.  Though perhaps we should ad a warning that the downgrade is immediate.



Thanks.  Now if I may ask a somewhat nit-picky question.

I technically had 6 days left on my gold membership (yes, marma, I realize they were a gift--but I'm reporting a bug here!).

I renewed only to silver (since I don't find the training support forum all that interesting anymore).  I expected to still be gold for six more days before converting to silver, but it converted me straight to silver as of the second I clicked the mouse.

The end date seems to be correct (30 Jan 11), but it just made me silver immediately.  Probably shouldn't do that!
2009-11-25 10:55 AM
in reply to: #2531099

Champion
8766
5000200010005001001002525
Evergreen, Colorado
Subject: RE: Just Renewed Silver Last Week & Now Coupon
Ron - 2009-11-25 10:36 AM This is the way it is intended to work when we coded it as it as it reduced the complexity a lot.  BUT I does pro-rate you the days you had left on gold.  Though perhaps we should ad a warning that the downgrade is immediate.



Thanks.  Now if I may ask a somewhat nit-picky question.

I technically had 6 days left on my gold membership (yes, marma, I realize they were a gift--but I'm reporting a bug here!).

I renewed only to silver (since I don't find the training support forum all that interesting anymore).  I expected to still be gold for six more days before converting to silver, but it converted me straight to silver as of the second I clicked the mouse.

The end date seems to be correct (30 Jan 11), but it just made me silver immediately.  Probably shouldn't do that!


Oh, okay.  It's hard to tell since the amounts seem so random to me, but that's probably what happened.  But yes, a warning would be nice.
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