Performance Bike Columbia - Grand Opening

Grnfsh - 2010-09-09 7:45 AM Hope its better than the one on by Perring Parkway. I went in there to get the bike tuned up and they seemed annoyed that I entered their building.

I took my business elsewhere

James Blackwood - 2010-09-09 9:43 AM

Currently their staff is a little green due to the learning curve of the new place, but the level of service and respect they treat you with, combined with the great prices will put Race Pace out of business.  This is my new LBS (local bike store) and I don't really plan on ever going back to Race Pace.  So long to the days of douch bag customer service (50% of the time) and stupid pricing.... now, if you disagree with me, I'll respect that, but please check that you are not a girl first, girls are treated nice (99% of the time)... It's just the way the system works.

Grnfsh - 2010-09-09 7:45 AMHope its better than the one on by Perring Parkway. I went in there to get the bike tuned up and they seemed annoyed that I entered their building.

I took my business elsewhere

James Blackwood - 2010-09-09 9:43 AM

Currently their staff is a little green due to the learning curve of the new place, but the level of service and respect they treat you with, combined with the great prices will put Race Pace out of business.  This is my new LBS (local bike store) and I don't really plan on ever going back to Race Pace.  So long to the days of douch bag customer service (50% of the time) and stupid pricing.... now, if you disagree with me, I'll respect that, but please check that you are not a girl first, girls are treated nice (99% of the time)... It's just the way the system works.

jcnipper - 2010-09-09 10:56 AM

Huh.  I've only been a few times, but I've always found the guys at Race Pace (Columbia) to be pretty good.   Their prices are way out of whack, though, so hopefully there will be some pressure from Performance on that topic.

jsiegs - 2010-09-09 10:46 AM Really? I think I know one guy there I don't really like, but their store manager (matt I believe) has saved me at least an extra $150 in the last year. Hes gotten me free shippin on stuff that shouldnt have been and even very liberal about the conditions on some coupons. They do tend to get pretty busy so getting help when you need can require a wait sometimes, but I don't blame the workers for that. I think the $20 I paid for the Team Performance card has paid of 10 times that amount too.

Mike Hasson - 2010-09-09 12:57 PM I love the service at Race Pace, and the management there.  Those guys are great.  If I need advice, or a specialty high end product, I'll definitely go there.  And I like the idea of supporting my lbs, and my friends tell me that Performance is the Walmart of bike shops, and that kind of puts a bad taste in my mouth.

But when you can buy the exact same product, by the exact same manufacturer, at a substantially lower price, I'd have to be a fool to pay more at Race Pace.  I work hard for my money, and if the product is the same, I need to get the best deal I can, and that is definitely at Performance.

James Blackwood - 2010-09-09 9:43 AM

Currently their staff is a little green due to the learning curve of the new place, but the level of service and respect they treat you with, combined with the great prices will put Race Pace out of business.  This is my new LBS (local bike store) and I don't really plan on ever going back to Race Pace.  So long to the days of douch bag customer service (50% of the time) and stupid pricing.... now, if you disagree with me, I'll respect that, but please check that you are not a girl first, girls are treated nice (99% of the time)... It's just the way the system works.