Subject: RE: endurance travel I would recommend Anthony Travel--who is associated with Ironman events and other endurance type events. Typically, I don’t use travel agents—I tend to book my own reservations. Last year, I arrived at Kona, Hawaii for the Ironman and was greeted at the Airport by Kelly Lanter and one of her co-workers from Anthony Travel. They cheerfully greeted my tired family, provided travel directions, tips and recommendations and the key to the condo that we had rented. We went to the condo and my wife started to cry. The condo (independently owned ) was decorated “garage sale chic” and had not been cleaned in recent memory. We spent the night trying to make the most of a poor situation. Many of the appliances were broken including the all important coffee maker! In the morning my daughter grabbed a towel and a giant cockroach fell to the ground. At that point I called Kelly at 8:00 am. By 8:30 they were at the condo and agreed that the arrangements were unacceptable. By 10:00 they had us placed in a new Condo! The new condo was so wonderful that my wife cried out of joy! In addition, they checked up on us multiple times throughout the week to ensure that the new arrangements were acceptable. Not only did Kelly provide world class service, she rescued our vacation! |