Subject: RE: Bike fitting Overall I'm happy with the fit but there were a couple little issues that bugged me. It took a few hours and Kevin answered any and all questions that I had for him. I felt that he was knowledgeable and didn't rush me at all. We went back and forth on settings like you would at an optometrist. "Which is better ... Option A or Option B?". This was repeated over and over as we changed positions and angles. Additionally they had 3 or 4 saddles for me to try and I wasn't expecting that at all so that was a nice bonus. I realize how uncomfortable my Fizik airone is on my roadbike after sitting on some other saddles. The few nitpicks that bugged me... 1) When I made my appointment a week earlier, I had asked Steve(owner) if they had a 56/58 sizes in stock on a few bikes and he confirmed they did. After the fitting, they didn't have anything in my size so it was kind of a let down to not be able to try my new measurements on a bike. They were able to get a bike in within a week but I had already found a Trek Speed Concept elsewhere. 2) Kevin installed shims under my cleats but put one in wrong so it made the angle worse and I had soreness in my knee within 10 miles. No big deal as I swapped it myself and all was normal again. 3) When the fit was done, we started reviewing bike geometries on ST to see what fit me. This is where I felt like he was trying to make a few bikes work that were not compatible with me. There were better alternatives out there but not ones they carried. 4) Not really a complaint but more a suggestion for them. They don't give apply any of the fitting cost towards a bike purchase. It's not a big deal to me but I think it would entice customers to purchase through them. So to summarize, I think my complaints are fairly minor and I wouldn't hesitate to go back to Iron Gear. I ended up getting the Speed Concept elsewhere and the fitter applied my measurements from IGS to the Trek. I have 250 miles on it now and everything feels great. The only complaint I've heard is from my girlfriend. She says I'm too quick when I drop into the aerobars. I'll take that as a good thing. Edited by cdriver 2011-06-21 11:07 AM
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