General Discussion Triathlon Talk » What's the deal with packet pick-ups?!? Rss Feed  
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2011-08-25 11:31 PM

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Master
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Subject: What's the deal with packet pick-ups?!?

2 Races in two weeks really got me thinking about this.

Why do we have to go to packet pickup anyway?

Show up at the race site, or someplace 20 miles away from it 1 day to 5 days before the event and make ANOTHER trip to actually get to the race.  Lots of time and gas wasted all over.  Why can't the stuff just be mailed out?

 



2011-08-25 11:39 PM
in reply to: #3660151


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Subject: RE: What's the deal with packet pick-ups?!?
I agree it's a pain but...mailing is an additional expense not just for postage but man hours packing them.  You also have to sign up for some races well in advance, during which time people move, etc.  It also gives the RD a more realistic idea of how many folks are going to show up on raceday.
2011-08-25 11:43 PM
in reply to: #3660151

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Master
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Subject: RE: What's the deal with packet pick-ups?!?

They also verify your USAT card and age.  And if you don't show up they can resell the packets.

One local RD offers the first few registers an option for Race Day pickup.  But it isn't many.

 

 

2011-08-26 4:17 AM
in reply to: #3660151

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Elite
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Subject: RE: What's the deal with packet pick-ups?!?
For sprints and oly's, maybe even a small HIM, I agree...it is a pain to have to pick up the packet any day before the race itself. I don't see a logical reason for this. Luckily, most races don't do this...
2011-08-26 4:29 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?

Why don't you become a race director,then you can do things the way you want? We can always use additional races and race directors with novel ideas on how to do things more efficiently. Other than that you also have the options of only registering for in-town races or those that have race day packet pickup.

As already mentioned, the USAT requires that we verify the identity of every participant when we hand out packets. Besides that obvious requirement, can't you imagine what a cluster mailing of packets would be? People cannot put their right t-shirt sizes or correctly spell their name, much less put down their correct addresses. How much whining would you do if your packet was lost in the mail? Are you willing to pay an additional $20 for the materials, labor and postage to mail the packet? Do you know what an undertaking it would be to pack and label even 350 packets for a small race like mine?

I encourage day-before packet pickup by holding a scavenger hunt where participants visit local sponsor/merchants to register for $1,000 in doorprizes. But I also have race day packet pickup, which means I have to dedicate a half-dozen volunteers to that task rather than having them doing another useful task.

I also give particpants who can't make it to either packet pickup the option of having their packet mailed to them for $15. The week after the race.

 

2011-08-26 4:46 AM
in reply to: #3660195

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Elite
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Subject: RE: What's the deal with packet pick-ups?!?
the bear - 2011-08-26 12:29 PM

Why don't you become a race director,then you can do things the way you want? We can always use additional races and race directors with novel ideas on how to do things more efficiently. Other than that you also have the options of only registering for in-town races or those that have race day packet pickup.

As already mentioned, the USAT requires that we verify the identity of every participant when we hand out packets. Besides that obvious requirement, can't you imagine what a cluster mailing of packets would be? People cannot put their right t-shirt sizes or correctly spell their name, much less put down their correct addresses. How much whining would you do if your packet was lost in the mail? Are you willing to pay an additional $20 for the materials, labor and postage to mail the packet? Do you know what an undertaking it would be to pack and label even 350 packets for a small race like mine?

I encourage day-before packet pickup by holding a scavenger hunt where participants visit local sponsor/merchants to register for $1,000 in doorprizes. But I also have race day packet pickup, which means I have to dedicate a half-dozen volunteers to that task rather than having them doing another useful task.

I also give particpants who can't make it to either packet pickup the option of having their packet mailed to them for $15. The week after the race.

 

USAT membership can be verified the day of the race...otherwise, pony up the $10 and buy another one...

Mailing packets, while an option, is not one that I'm all that fond of. I hate having to worry about the packet getting lost en route. Charging extra is a viable/acceptable option, IMO. Besides, I'm sure doing this, even for a small race, is quite the undertaking...checking USAT #, ensuring right tshirt size, right number, etc...sounds like a logistical nightmare.

Dedicating staff to help racers on race day is part of the job of being a RD. I think that is a useful task. I don't buy that one...

Good thing you have race day packet pickup...I think it would be a deterrent to participate in your events if you didn't.

Does anyone ever pay for a packet a week after the race? LOL...I guess if you REALLY want the tshirt.



2011-08-26 5:16 AM
in reply to: #3660197

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Subject: RE: What's the deal with packet pick-ups?!?
d00d - 2011-08-26 4:46 AM
the bear - 2011-08-26 12:29 PM

Why don't you become a race director,then you can do things the way you want? We can always use additional races and race directors with novel ideas on how to do things more efficiently. Other than that you also have the options of only registering for in-town races or those that have race day packet pickup.

As already mentioned, the USAT requires that we verify the identity of every participant when we hand out packets. Besides that obvious requirement, can't you imagine what a cluster mailing of packets would be? People cannot put their right t-shirt sizes or correctly spell their name, much less put down their correct addresses. How much whining would you do if your packet was lost in the mail? Are you willing to pay an additional $20 for the materials, labor and postage to mail the packet? Do you know what an undertaking it would be to pack and label even 350 packets for a small race like mine?

I encourage day-before packet pickup by holding a scavenger hunt where participants visit local sponsor/merchants to register for $1,000 in doorprizes. But I also have race day packet pickup, which means I have to dedicate a half-dozen volunteers to that task rather than having them doing another useful task.

I also give particpants who can't make it to either packet pickup the option of having their packet mailed to them for $15. The week after the race.

 

USAT membership can be verified the day of the race...otherwise, pony up the $10 and buy another one...

Having to verify every participant in the hour or so before the race would further strain my limited volunteer staff. The choices become getting most of them through the day before, or have participants wait in line asignificant time on race day morning. Buying a one-day license is a lot more compicated and time-consuming than just showing ID, so I don't know what that solves. 

Mailing packets, while an option, is not one that I'm all that fond of. I hate having to worry about the packet getting lost en route. Charging extra is a viable/acceptable option, IMO. Besides, I'm sure doing this, even for a small race, is quite the undertaking...checking USAT #, ensuring right tshirt size, right number, etc...sounds like a logistical nightmare.

I really don't see it as an option.

Dedicating staff to help racers on race day is part of the job of being a RD. I think that is a useful task. I don't buy that one...

I didn't say it wasn't useful, I said it keeps them from doing another useful task. As I said before, give race directing a go if you think managing a limited number of resources (e.g., volunteers) is so easy.

Good thing you have race day packet pickup...I think it would be a deterrent to participate in your events if you didn't.

I agree, that's why I do it. But I still encourage day-before pickup to eliminate that bottleneck on race day.

The oldest, biggest sprint in this state has only day-before packet pickup. At the close, unclaimed packets are distributed to those on the waiting list. Deterrent? This year they sold out in ten days, four months before race day.

Does anyone ever pay for a packet a week after the race? LOL...I guess if you REALLY want the tshirt.

We have more than just a nice technical fabric T-shirt in our packet. So, yes, those who cannot make the race for some reason do pay to have their packet shipped.



Edited by the bear 2011-08-26 5:25 AM
2011-08-26 7:53 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?

Here in NE most races you can do packet pick up race morning.  Some RDs only offer it race morning.

Thinking about it other than WTC races, I don't think any races require you to pick up your packet before race day. Some of the races are big with 1000 folks so it can be done.

I have a BT friend from TX who always has to drive to pick up her packet before race day.

Interesting how many races are trying to go green but have folks make an extra trip to pick up packet isn't green.

Race day packet pick up works here in NE. I'm guessing parts of the country that don't offer race day pick up, haven't tried it or it is just the norm in that area.

2011-08-26 7:57 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?

Those RDs that are efficient have the system down for packet pick up. Often there are 6-8 volunteers in 3-4 areas....2 checking USAT or filling out waivers, 2-3 marking folks off, kids or adults giving out shirts, swim caps and the like.

I've volunteered as have my kids for packet pick up day before and race day. Race day often the volunteers that work packet pick up move to another job after they finish.

2011-08-26 8:13 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?
Pre-race expos are a huge money maker. We spoke to one of the vendors and for one of the big marathons, she pays $1500 per day. I'm guessing she makes that back easily in sales. So the Expo venue makes $ as does the RD and local businesses.

As for bib mail-back, many races I've done have that option... for an additional fee of course.
2011-08-26 8:15 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?
When you're done stomping your feet and shaking your fists, you might realize that they all do it that way for a good reason.


2011-08-26 8:22 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?
I dont mind having to pick up my packet the day before seeing as how tomorrow is my first tri ever and I am going to drive down there so I can drive around the loop so I have an idea of where I am going. I think I would drive to the area of the tri whether pick up or not so I am familiar with the area.
2011-08-26 8:32 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?
At Chisago Lakes I made sure to pick mine up the day before.  The lines for the race day pick up and reg were so long that it delayed the first wave from starting.  I would rather make all packet pick up before race day unless it was a smaller race just to make race day less hectic.
2011-08-26 8:38 AM
in reply to: #3660366

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Subject: RE: What's the deal with packet pick-ups?!?

DerekL - 2011-08-26 9:15 AM When you're done stomping your feet and shaking your fists, you might realize that they all do it that way for a good reason.

Who is doing this?

When you're done making whatever point your trying to make, you'll realize a question was asked.  You didn't answer it.

 



Edited by Goosedog 2011-08-26 8:39 AM
2011-08-26 8:54 AM
in reply to: #3660421

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Subject: RE: What's the deal with packet pick-ups?!?
Goosedog - 2011-08-26 8:38 AM

DerekL - 2011-08-26 9:15 AM When you're done stomping your feet and shaking your fists, you might realize that they all do it that way for a good reason.

Who is doing this?

When you're done making whatever point your trying to make, you'll realize a question was asked.  You didn't answer it.

Because it's already been answered by an actual RD.

2011-08-26 8:55 AM
in reply to: #3660449

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Subject: RE: What's the deal with packet pick-ups?!?
DerekL - 2011-08-26 9:54 AM
Goosedog - 2011-08-26 8:38 AM

DerekL - 2011-08-26 9:15 AM When you're done stomping your feet and shaking your fists, you might realize that they all do it that way for a good reason.

Who is doing this?

When you're done making whatever point your trying to make, you'll realize a question was asked.  You didn't answer it.

Because it's already been answered by an actual RD.

So you were just being rude for the sake of it?

 



2011-08-26 8:57 AM
in reply to: #3660457

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Subject: RE: What's the deal with packet pick-ups?!?
Goosedog - 2011-08-26 8:55 AM
DerekL - 2011-08-26 9:54 AM
Goosedog - 2011-08-26 8:38 AM

DerekL - 2011-08-26 9:15 AM When you're done stomping your feet and shaking your fists, you might realize that they all do it that way for a good reason.

Who is doing this?

When you're done making whatever point your trying to make, you'll realize a question was asked.  You didn't answer it.

Because it's already been answered by an actual RD.

So you were just being rude for the sake of it?

 

Thanks for your input.

2011-08-26 8:58 AM
in reply to: #3660421

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Subject: RE: What's the deal with packet pick-ups?!?
I can see that mailing the packets would be frought with issues.

But, there are many races that I do that do NOT offer race day pickup.   I really wish they all would.  I like to get my packet in advance, so I can put all of the stickers and crap where they need to be, but would also like to have saved the drive in many cases. 

I had a race this year with tattoos for numbers as well as approximately 48 stickers on an elaborate sheet to apply to everything I owned including myself.  Since that took about an hour to figure out, I was glad to have it the night before!

And a note about t-shirts sizing:  If I knew in advance the style of shirt ("unisex" or women's options, etc) I could tell you the right size.  But it seems more often than not I arrive and find out the shirt is some weird style and I have to switch.  So, I am glad I have that option!   
2011-08-26 8:58 AM
in reply to: #3660460

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Subject: RE: What's the deal with packet pick-ups?!?
DerekL - 2011-08-26 9:57 AM

Thanks for your input.

Yours as well.

 



Edited by Goosedog 2011-08-26 8:59 AM
2011-08-26 9:15 AM
in reply to: #3660325

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Subject: RE: What's the deal with packet pick-ups?!?
KathyG - 2011-08-26 8:53 AM

Here in NE most races you can do packet pick up race morning.  Some RDs only offer it race morning.

Thinking about it other than WTC races, I don't think any races require you to pick up your packet before race day. Some of the races are big with 1000 folks so it can be done.

It may indeed just be NE. I did a TriRock event in May, and they had required packet pickup the day before. (East coast, Annapolis.)

2011-08-26 9:22 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?

If I could offer my insights to packet pick up:

Instead of mailing out the packet, can't we get all the coupons and flyers emailed to us, this is a much more eco-firendly option as well as cheaper for the RD?  This way on race day it's: USAT membership, swim cap, schwag, race numbers and body marking all in 1 line.  Herd us like cattle, just don't cattle prod us, but branding will be ok.

1st station USAT, 2nd station packets(please have multilpe tables allocated with A-J, K-S, T-Z etc), 3rd station timing control and 4th station body marking(or have volunteers roving the lines) with the end of the line directly infront of transisiton. We can learn to have our ID and USAT cards out and in hand as its no different than dealing with TSA Airline Security.

 

Another option, offer packet pick up in different locations through out the local area on multiple days prior to the event. This way "hopefully" we can find a place thats relativitly close to our house/job.  We have a couple that do that here and it's awesome as one of the loactions is 5 miles from the house vs. the tri venue thats 20 miles away, and the night before I really should be home resting anyways vs. batteling traffic.

Have enough staff to efficiently gets us in and out in a timely manner.  Nothing worse than having to stand around and wait at packet pick up the night before your race.

If it's difficult to get enough volunteers to assist on race day for packet pick up, then maybe that's a whole different issue thats needs to be addressed. I'm sure this is an ongoing issue that every RD faces. 

I truely understand an RD's dilemma in having enough volunteers to make sure we are not inconvienced.



2011-08-26 9:24 AM
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Subject: RE: What's the deal with packet pick-ups?!?
DerekL - 2011-08-26 9:54 AM
Goosedog - 2011-08-26 8:38 AM

DerekL - 2011-08-26 9:15 AM When you're done stomping your feet and shaking your fists, you might realize that they all do it that way for a good reason.

Who is doing this?

When you're done making whatever point your trying to make, you'll realize a question was asked.  You didn't answer it.

Because it's already been answered by an actual RD.

Yes it was answered, and the responses were questioned. Then more discussion ensued. Funny how that happens

While some may "realize that they all do it that way for a good reason", others may not agree that the reasoning is good. I share the same frustration as the OP with day before packet pickup. Some races charge extra for day of packet pickup, some races only have day of packet pickup, so it is doable. Maybe some RD's could be more open to new ideas instead of simply suggesting that anyone who doesn't like something should go start their own race.

2011-08-26 9:26 AM
in reply to: #3660151

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Subject: RE: What's the deal with packet pick-ups?!?

i agree that packet pick up in the days before a race is the most logical thing to do for everyone involved.  however, having a morning-of pickup based on exceptions is very much appreciated.  especially for out-of-towners, people that travel for work, and other unexpected issues people run in to.

i think allowing someone else to pick up your packet would be another nice improvement, even if it's ony on an exception basis.

2011-08-26 9:30 AM
in reply to: #3660462

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Subject: RE: What's the deal with packet pick-ups?!?
BikerGrrrl - 2011-08-26 8:58 AM

And a note about t-shirts sizing:  If I knew in advance the style of shirt ("unisex" or women's options, etc) I could tell you the right size.  But it seems more often than not I arrive and find out the shirt is some weird style and I have to switch.  So, I am glad I have that option!   
In my online registration process, participants choose between unisex and women's styles. On the page from where they choose are links to each sizing chart.
2011-08-26 9:32 AM
in reply to: #3660525

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Subject: RE: What's the deal with packet pick-ups?!?

the bear - 2011-08-26 10:30 AM In my online registration process, participants choose between unisex and women's styles. On the page from where they choose are links to each sizing chart.

No men's styles?  Sexist.

 

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