Garmin 910 Open Water Swim Issue (Page 2)

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2012-06-28 11:26 AM
in reply to: #4284491

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Master
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Subject: RE: Garmin 910 Open Water Swim Issue
navbtcret - 2012-06-28 7:57 AM
velocomp - 2012-06-28 8:23 AM

So, I was contacted by Garmin (via email).  They are telling me to turn off auto pause.  But I don't see an auto pause setting in the swim options.  Anyone know what they are talking about?  I don't want to turn off auto pause in the bike or run settings.  

Thoughts? 

Anyone have any other luck.  I was told that this is a rare problem and that they are having very few people report it.  So if you see it, let them know.

Thanks.

 

I have auto pause turned off on mine and it still does it. Last night I went for a 2.6 mile swim in the lake and it was the same old story, everything quit working except for the time after the .26 miles. I have gotten to the point of wanting to get a refund for my watch because of the issues I have had in the last two months with it. This is also my second watch, the first one quit working a month and a half ago after I had several issues with it locking up during runs and not being able to turn it off, on or anything else. During the Cleveland marathon it quit working at about mile 10 and that was it for that watch and now this swimming issue is really getting aggrivating. It is hard to see where you can  make improvements when the only data you have is time that you were in the water.

 

I see Megellan has a watch out that does all three, if I can not get this one to work right I will try and have them refund my money and buy one of them, it can not be any worse that this one is. Do not get me wrong I am a fan of Garmin products and everyone up to this point has worked great for me but this is getting very frustrating, one thing after another.

So where is auto pause for OWS?

2012-06-29 9:08 AM
in reply to: #4265232

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Subject: RE: Garmin 910 Open Water Swim Issue
I have the auto pause turned off on both running and biking, I looked and there is no auto pause setting for swimming, at least I could not find one. It is odd that Garmin would tell you to turn off a function in the swim mode that does not exist.
2012-06-29 9:14 AM
in reply to: #4286410

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Master
2946
200050010010010010025
Centennial, CO
Subject: RE: Garmin 910 Open Water Swim Issue
Yes it is.  And unfortunately they haven't gotten back to me since I pointed that out. 
2012-06-29 9:53 AM
in reply to: #4265232

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Subject: RE: Garmin 910 Open Water Swim Issue
I am swimming in the lake again tomorrow and if it still does the same thing I am going to request a replacement watch on Monday, if that one does not work right I am done with the 910 and will looking for a refund.
2012-07-10 5:24 PM
in reply to: #4265232

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Subject: RE: Garmin 910 Open Water Swim Issue
The new watch came yesterday with the 2.4 update on it, went for a swim in the lake and it is still having the same issue. I have had it with this 910, throwing in the towel on it and am going to seek a refund from them tomorrow. I swim the whole time free style so it is not like the watch is under the water for a lengthy time. The 310 does not have this issue, it may not be the most accurate but it works in the open water. Garmin has failed on this watch imho.
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