THIS is great customer service!

I love hearing about a business that actually handles customer service well.  Far too many times we hear about companies that are slow to handle a problem, or seem to not want our business.

I should have posted something about an experince I had with Peterglenn Ski and Sports.  I was looking for a replacement pair of shoes.  Since I had purcahsed the previous pair from a local running store (which I do not regret, they treated me great and got me into a fantastic pair of shoes.)  However the shoes were close to 90.00 even with my discount from my running club/tri club.  So I was looking for the same pair found them for 30.00 less.  They had a deal where if you order 100.00 you get free shipping.  So I purchased 2 pairs.

They shipped one pair from one location and for some reason shipped the 2nd pair from a different location.  I received one pair, but never got the second pair.  I called and they figured out that they had shipped the 2nd pair to the wrong address so they re-shipped a pair to my correct address.  Except that pair was never delivered to my house, I have no clue where it went.  It was signed for, by someone that I don't know.  I called them and asked about the 2nd pair.  They had to trace them, and then file a dispute with the shipping company.  I waited the requested 10 days, and followed up.  Well the long and the short of it was I did finally get my 2nd pair.  They get a gold star for that. 

I can't say that I was really thrilled with the overall experince, since they never did really follow up with me (I think they only called me once out of all the contacts that I had with them.)  That was about 7-8 total contacts outside of the first contact.  That was the only area I felt like they could have done better.

FWIW I've always had a great experience with our own Tri store here (although they made fun of me when I accidentally ordered a women's tri suit for myself because the ad didn't specify what it was) and Trisports.com too.

Serves you right for trying to sport anything other than Donkey gear.  You sportin it for the mary?  It wont hurt your boobies.

This was long before you became the P. Diddy of the Donkey clothing nation.  I'm about 90% that I'm wearing it for the mary.  I bought a black longsleeve tech shirt to wear under it and it looks good.  I want the pockets on the Donk jersey for gels and Scaps.  The thing I don't know is if it ends up being too warm in the second half of the race if I can get the long sleeves off.  But if I wear the long tech shirt on top and need it then I'm not sporting the Donkey, and its harder to get to my pockets.  Decisions, decisions.

Since I'm planning on running the whole time with Schmize I'm also considering just wearing my Urlacher jersey. 

And it won't matter to my boobalies what I'm wearing because I'll have so much bodyglide on 'em that I could dive across the finish line like a slip 'n' slide!