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Do Not Shop at Best Buy
BY: BIllabong140.6 on 2007-02-24 1:56 PM
I had my credit cards and cell phone stolen today. They immediately went to Best Buy purchased over $600.00 worth of stuff yet Best Buy failed to check the ID. The cops, my credit union and Visa all tell me to go to the store. The manager was unsympathetic and extrememely rude, she would not help in the least, expect to say make a police report.
Now yesterday I ate at Subway spent $4.72 and they check ID. All that Best Buy cares about is $$$ and nothing else.
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RE: Do Not Shop at Best Buy
BY: jbjboc on 2007-02-24 2:02 PM
Terrible experience! Doesn't VISA offer some sort of protection? I agree BEST BUY should've checked ID especially for a purchase of that amount! Post up which BEST BUY- maybe thier Phone # or e-mail and have people write/ phone campaign about thier non ID checking policy.......Sometimes if you complain loud and long enough you get results
Edited by jbjboc 2007-02-24 2:03 PM
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-whatever- -
RE: Do Not Shop at Best Buy
BY: DerekL on 2007-02-24 2:03 PM
I rarely, if ever have my ID checked to use a credit card or debit card. I feel bad for you and yoru situation, but be angry at the person who stole your stuff. -
RE: Do Not Shop at Best Buy
BY: BodyCheck on 2007-02-24 2:07 PM
I'm not surprised. I try to avoid Best Buy whenever possible - their customer service in the stores is simply horrific.
Since the manager isn't helping, it's time to go up the food chain - go straight to corporate and tell them what's going on. The manager's behaviour is totally unsat.
Customer Service Inquiries
Best Buy
Corporate Customer Care
P.O. Box 949
Minneapolis, MN 55440
1-888-BEST BUY (1-888-237-8289)
General/Corporate Inquiries
For general comments and questions about Best Buy Co., Inc., contact:
Best Buy Co., Inc.
Corporate Headquarters
P.O. Box 9312
Minneapolis, MN 55440-9312
612-291-1000
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RE: Do Not Shop at Best Buy
BY: Whizzzzz on 2007-02-24 2:23 PM
Circuit City is no better. I've been boycotting them since 1993 due to a minor disagreement we had regarding repairs to my microwave. They were complete jerks about it... over the $25 estimate fee which was supposed to be credited toward the repair of the unit. They gave me a really hard time, were very rude, and ultimately did NOT credit me the $25 estimate fee.
I've only recently gone back into one of their stores. And I don't think I bought anything.
Now where am I supposed to shop for electronics??? EEEEEKKKK!
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"A DINGO ate your baby!" (YUM!)
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RE: Do Not Shop at Best Buy
BY: coachese on 2007-02-24 2:43 PM
BIllabong140.6 - 2007-02-24 11:56 AMI had my credit cards and cell phone stolen today. They immediately went to Best Buy purchased over $600.00 worth of stuff yet Best Buy failed to check the ID. The cops, my credit union and Visa all tell me to go to the store. The manager was unsympathetic and extrememely rude, she would not help in the least, expect to say make a police report.
Now yesterday I ate at Subway spent $4.72 and they check ID. All that Best Buy cares about is $$$ and nothing else.
Maybe the card was swiped by the user and not the store (like at Target). In that case, no one checks any ID? I think it's unfortunate that the person that stole your stuff didn't stop by Subway on the way to Best Buy
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Slaying your sacred cows one rib eye at a time since 1985.
Triathlon - What is your hobby? -
RE: Do Not Shop at Best Buy
BY: tkbslc on 2007-02-24 2:45 PM
It is not best buy's fault someone stole your credit card. I don't think I have been to ANY store that checks ID every time. Plus, I hardly look like my ID pic anymore.
All you should have to do is dispute the charge and Visa will investigate the charges. Every time i have had a fradulent charge on my account, it has been resolved and the money returned.
Edited by tkbslc 2007-02-24 2:45 PM
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RE: Do Not Shop at Best Buy
BY: marymosc13 on 2007-02-24 4:18 PM
i hear ya! wow it sucks having your card stolen, we've gotten hit w/fake charges three times in the last week. amex is covering it... i hope visa pulls through for you.
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Celebrate Difursity
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RE: Do Not Shop at Best Buy
BY: phoenixazul on 2007-02-24 5:04 PM
both my credit card and debit card have "Check ID" on them. I always make sure to thank clerks who ask to see my ID as well, just so they continue to do it.
Sucks a lot that they bought so much stuff. I had my credit card duplicated last summer, and thank God I'm a poor student and my credit limit was only $1,000 at the time. Visa shut my card down after a suspicious purchase. You'll get your money back, it just takes paperwork.
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Buy the ticket, take the ride. -
RE: Do Not Shop at Best Buy
BY: Sharkie on 2007-02-24 5:15 PM
not that this makes it any better.. but hopefully you can laugh about this shopping experience at Best Buy..
A few years ago my husband, my son (then 5) and I went out to dinner. We shared an apetizer sampler, my husband and I had side salads and our son had chicken strips and a chocolate milkshake..
There was a Best Buy next to the resturaunt so we decided to browse since we always took a walk after dinner.. we were near the video cameras when my husband and i decided it was time to go.. our son was stubborn and he wanted to stay.. my husband told him that they would be closing the store for the night and that if we didn't leave he would be locked in the store all night long.. our son started to have a panic attack.. then to top it off my husband picked up a video camera and that put our son having a fit on several TV screens.. the fit got worse and worse.. before i knew it our son was standing in a carpeted isle and he started to projectile vomit.. it just kept coming.. i couldn't get it to stop.. i grabbed jacob and took him to the bathroom to calm him down and clean him up.. he had totaled the asile.. it took forever for me to get him calmed down and cleaned up.. by the time i got back to the asile they had already cleaned it up..
i don't think i've been back in best buy since.....
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RE: Do Not Shop at Best Buy
BY: marymosc13 on 2007-02-24 5:28 PM
Lara - 2007-02-24 6:15 PMguess in that case it would be them boycotting you?not that this makes it any better.. but hopefully you can laugh about this shopping experience at Best Buy..
A few years ago my husband, my son (then 5) and I went out to dinner. We shared an apetizer sampler, my husband and I had side salads and our son had chicken strips and a chocolate milkshake..
...started to projectile vomit.. it just kept coming.. i couldn't get it to stop..
LOL
every parent dreads the, "sorry my kid barfed/peed in your store/restaurant/public place" my daughter did it at a birthday party at the YMCA Pool - everybody had to get out - it was quite gross - chix strips are not pleasant the other way out... blech!
Edited by marymosc13 2007-02-24 5:29 PM
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Celebrate Difursity
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www.jlphotografia.com
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RE: Do Not Shop at Best Buy
BY: phoenixazul on 2007-02-24 6:02 PM
marymosc13 - 2007-02-24 6:28 PM
Lara - 2007-02-24 6:15 PMguess in that case it would be them boycotting you?not that this makes it any better.. but hopefully you can laugh about this shopping experience at Best Buy..
A few years ago my husband, my son (then 5) and I went out to dinner. We shared an apetizer sampler, my husband and I had side salads and our son had chicken strips and a chocolate milkshake..
...started to projectile vomit.. it just kept coming.. i couldn't get it to stop..
LOL
every parent dreads the, "sorry my kid barfed/peed in your store/restaurant/public place" my daughter did it at a birthday party at the YMCA Pool - everybody had to get out - it was quite gross - chix strips are not pleasant the other way out... blech!
No dude, lifeguards LOVE those days because it means we get paid and don't have to work! Feel free to stuff those kids, shake em up and aim em towards the water!
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Buy the ticket, take the ride. -
RE: Do Not Shop at Best Buy
BY: Spokes on 2007-02-24 6:08 PM
Whizzzzz - 2007-02-24 2:23 PMNow where am I supposed to shop for electronics??? EEEEEKKKK!
ebay
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RE: Do Not Shop at Best Buy
BY: marymosc13 on 2007-02-24 6:24 PM
phoenixazul - 2007-02-24 7:02 PMokay, officially. ew - they let us back in the water an hour later. hmmmmmmmmmmmarymosc13 - 2007-02-24 6:28 PMNo dude, lifeguards LOVE those days because it means we get paid and don't have to work! Feel free to stuff those kids, shake em up and aim em towards the water!Lara - 2007-02-24 6:15 PMguess in that case it would be them boycotting you?not that this makes it any better.. but hopefully you can laugh about this shopping experience at Best Buy..
A few years ago my husband, my son (then 5) and I went out to dinner. We shared an apetizer sampler, my husband and I had side salads and our son had chicken strips and a chocolate milkshake..
...started to projectile vomit.. it just kept coming.. i couldn't get it to stop..
LOL
every parent dreads the, "sorry my kid barfed/peed in your store/restaurant/public place" my daughter did it at a birthday party at the YMCA Pool - everybody had to get out - it was quite gross - chix strips are not pleasant the other way out... blech!
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Celebrate Difursity
www.patriapet.com
www.jlphotografia.com
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RE: Do Not Shop at Best Buy
BY: coachese on 2007-02-24 6:24 PM
spokes - 2007-02-24 4:08 PM+2Whizzzzz - 2007-02-24 2:23 PMNow where am I supposed to shop for electronics??? EEEEEKKKK!
ebay
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Slaying your sacred cows one rib eye at a time since 1985.
Triathlon - What is your hobby? -
RE: Do Not Shop at Best Buy
BY: ChineseDemocracy on 2007-02-24 6:35 PM
If I were you I'd narrow it down to that particular Best Buy. It seems as if this happened within 24 hours they'd be able to check surveillance without a problem. It's totally ridiculous they didn't do that for you.
Take the advice of the person who gave you the upper management's contact info. and get your credit card company involved. It will be resolved so don't worry. -
RE: Do Not Shop at Best Buy
BY: parrj on 2007-02-24 6:43 PM
Does your credit card say CID on it. Because if it doesn't, they have no reason to check an ID.
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"I can"
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RE: Do Not Shop at Best Buy
BY: betyoursilver on 2007-02-24 8:31 PM
What's Best Buy? Heh, ok I'm joking - I never go to places like this. generally, I hate shopping. -
RE: Do Not Shop at Best Buy
BY: pigfinn on 2007-02-24 8:45 PM
jbjboc - 2007-02-24 2:02 PM
Terrible experience! Doesn't VISA offer some sort of protection? I agree BEST BUY should've checked ID especially for a purchase of that amount! Post up which BEST BUY- maybe thier Phone # or e-mail and have people write/ phone campaign about thier non ID checking policy.......Sometimes if you complain loud and long enough you get results
you are right. They should be asking for additional ID, I agree... but they don't
Maye 1/10 do
I am sorry this happened to you... it happened to a girl at work, although they stole her SSN and information from a doctor's office... we are not safe today in America
I hope you get it figured out, and I don't know how to prevent it in the future, for neither you or I... which is really sad
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RE: Do Not Shop at Best Buy
BY: jmk-brooklyn on 2007-02-24 8:45 PM
Sorry to hear about your situation. Unfortunately, as someone who's had a lot of experience in the retail sector, believe it or not, many people (I would even go so far as to say most people) get extremely indignant and hostile to sales clerks who ask for id for a credit card sale. So it's not surprising that lots of sales clerks figure it's not worth the hassle of getting b*tched at, and they don't do it. THe people who stole your cards are the enemy here, not some $8.00 an hour sales clerk who probably got his supervisor called on him the last time he asked for someone's id.