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No Sync - 2024-04-07
BY: Khyron on 2024-04-08 5:07 PM
Garmin sync worked on Sat, no sync on Sun or today for me. Thx!
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RE: No Sync - 2024-04-07
BY: alicefoeller on 2024-04-09 11:09 AM
Thanks all - I will get Matt to figure it out. Cross your fingers that it's something simple!
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Alice Foeller, Columbus, Ohio
Owner at Beginner Triathlete -
RE: No Sync - 2024-04-07
BY: StartingToTri on 2024-04-11 5:20 AM
Not piling on, just letting you know I'm also having the problem in case it helps to have more known instances of it.
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Laura
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My blog: http://letgoandlive.me -
RE: No Sync - 2024-04-07
BY: alicefoeller on 2024-04-14 10:45 PM
Thanks for your patience. Our programmer who is able to fix this is traveling until Monday. He will get it handled the first half of this week, and we will post updates.
Mine is also not syncing from Garmin. We will get it handled. Thanks again for sticking with us while we work on it.
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Alice Foeller, Columbus, Ohio
Owner at Beginner Triathlete -
RE: No Sync - 2024-04-07
BY: Khyron on 2024-04-15 6:51 PM
All records have appeared today - looks like we're back in business! Thx a bunch!
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RE: No Sync - 2024-04-07
BY: JustDoIt17 on 2024-04-16 6:58 AM
I uninstalled the app o my iPhone thinking that might fix this issue but now can’t find and download the app. Could you provide link -
RE: No Sync - 2024-04-07
BY: alicefoeller on 2024-04-16 8:37 AM
Originally posted by Khyron
All records have appeared today - looks like we're back in business! Thx a bunch!
You're welcome! We got it back - no data loss.
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Alice Foeller, Columbus, Ohio
Owner at Beginner Triathlete -
RE: No Sync - 2024-04-07
BY: alicefoeller on 2024-04-16 8:41 AM
Originally posted by JustDoIt17
I uninstalled the app o my iPhone thinking that might fix this issue but now can’t find and download the app. Could you provide link
Hmm, I tried going there from the link and it says it's not available in the Apple app store.
Here's the link I used: https://apps.apple.com/us/app/beginnertriathlete/id416050557
The app is essentially the mobile version of a site connected to an icon on your phone for easy access. If you can't reinstall from previously installed apps in your account, here's a workaround for now:
Add a website icon to your Home Screen
"You can add a website icon to your iPhone Home Screen for quick access.
While viewing the website, tap the Share button in the menu bar.
Scroll down the list of options, then tap Add to Home Screen.
If you don’t see Add to Home Screen, you can add it. Scroll down to the bottom of the list, tap Edit Actions, then tap Add to Home Screen.
The icon appears only on the device where you add it.
In Safari, the Share button on a website has been tapped, displaying a list of options, including Add to Home Screen."
(Information above copied from Apple site: https://support.apple.com/guide/iphone/bookmark-favorite-webpages-ip...
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Alice Foeller, Columbus, Ohio
Owner at Beginner Triathlete