login
Kudos to Litespeed
-
No new posts
 2008-08-29 2:24 PM |
 Subject: Kudos to LitespeedTwo weeks ago found a crack in my titanium frame. Sent it back, they are sending out a 2008 frame and seat post next week under warranty. two weeks for warranty turnaround, well done Litespeed (I let them know I am training for IMAZ and pumkinman). They weren't sure what caused the crack but said it made sense that I was hearing some creaks, and made a small crack worse. Inspect your bikes! I'll have to deal with whether my fork works with thenew frame, but not a big deal. Gotta love a company that stands behind their products! |
| 2008-08-29 2:26 PM in reply to: #1638321 |
Champion  19812     MA | Subject: RE: Kudos to Litespeed Sweet and nice of your buddy to lend you a bike that you can ride in the mean time! Happy training Chris |
| 2008-08-29 2:32 PM in reply to: #1638321 |
Resident Curmudgeon 25290 The Road Back Gold member | Subject: RE: Kudos to Litespeed I <3 my Litespeeds! |
| 2008-08-29 3:01 PM in reply to: #1638321 |
Elite 2706 Hurst, Texas | Subject: RE: Kudos to Litespeed Glad this got resolved so quickly and favorably, Chris. You were certainly due for some good mojo!  |
| 2008-08-29 3:10 PM in reply to: #1638321 |
Elite 2443 Athens, Georgia | Subject: RE: Kudos to Litespeed A lot of people are quick to post negative things about companies and or their services. I for one like to remember little things like this for when I am making future purchases. Thanks for the post and good luck at IMAZ. |
| 2008-08-29 3:10 PM in reply to: #1638321 |
Champion 5345 Carlsbad, California | Subject: RE: Kudos to Litespeed That is the best news I have heard all day |
 2008-08-29 3:14 PM in reply to: #1638321 |
| Subject: ... This user's post has been ignored. |
| 2008-08-29 3:32 PM in reply to: #1638321 |
| Expert 630 Frisco TX (DFW area) | Subject: RE: Kudos to Litespeed ChrisM - 2008-08-29 2:24 PM Two weeks ago found a crack in my titanium frame. Sent it back, they are sending out a 2008 frame and seat post next week under warranty. two weeks for warranty turnaround, well done Litespeed (I let them know I am training for IMAZ and pumkinman). They weren't sure what caused the crack but said it made sense that I was hearing some creaks, and made a small crack worse. Inspect your bikes! I'll have to deal with whether my fork works with thenew frame, but not a big deal. Gotta love a company that stands behind their products!
I am curious was the crack on the welded joint? |
| 2008-08-29 4:54 PM in reply to: #1638321 |
| Fishers, IN | Subject: RE: Kudos to Litespeed A very good company that takes care of its patrons. I have heard this before about them! If you are into titanium they are at the tops. |
| 2008-08-29 5:04 PM in reply to: #1638321 |
| Expert 632 Cornfields of Illinois | Subject: RE: Kudos to Litespeed Geez, they aren't sending you a new fork to match it as well?? Great to hear a positive customer service from a company. I haven't had many of those experiences lately! |
| 2008-09-01 8:50 PM in reply to: #1638517 |
| Subject: RE: Kudos to Litespeed gleser - 2008-08-29 1:32 PM ChrisM - 2008-08-29 2:24 PM Two weeks ago found a crack in my titanium frame. Sent it back, they are sending out a 2008 frame and seat post next week under warranty. two weeks for warranty turnaround, well done Litespeed (I let them know I am training for IMAZ and pumkinman). They weren't sure what caused the crack but said it made sense that I was hearing some creaks, and made a small crack worse. Inspect your bikes! I'll have to deal with whether my fork works with thenew frame, but not a big deal. Gotta love a company that stands behind their products!
I am curious was the crack on the welded joint? Sorry, was out of town, yes, started on the welded top tube seat tube joint (rear) then migrated around to each side of the top tube |
| 2008-09-02 10:36 AM in reply to: #1638321 |
Master 1924 Denver | Subject: RE: Kudos to Litespeed Quality bikes for sure. Love mine as well. |
| 2008-09-02 5:04 PM in reply to: #1638321 |
| Elite 3498 Chicago | Subject: RE: Kudos to Litespeed MADE IN THE USA BABY!! |
| 2008-09-02 9:07 PM in reply to: #1638321 |
| Master 1219 Sachse | Subject: RE: Kudos to Litespeed Good to hear.. I love my LiteSpeed too... Hopefully, I never have to send it back.... but good to know they take care of people if you ever have to... Kenny |
| 2008-09-02 9:48 PM in reply to: #1638321 |
| Extreme Veteran 483 Austin, TX | Subject: RE: Kudos to Litespeed One of our riding buddies recently completed RAGBRAI on his 2006 Giant. During the last couple days of the ride, he noticed a creaking sound. On a ride just after RAGBRAI, he found a pretty large crack on the welded joint at the top tube/seat stay (?). He took the bike to his LBS and got it sent off. The new frame arrived at the LBS within two weeks. There are defintely some good businesses out there! -Joel |
| 2008-09-03 4:11 PM in reply to: #1638321 |
| Master 2288 Katy, TX (West of Houston) | Subject: RE: Kudos to Litespeed Great news Chris! I love my QR, which is owned by the same comany (ABG). Hope the fork works. Not sure why it would not? |
| 2008-09-03 4:19 PM in reply to: #1645197 |
| Subject: RE: Kudos to Litespeed TXGreyhoundGuy - 2008-09-02 7:48 PM One of our riding buddies recently completed RAGBRAI on his 2006 Giant. During the last couple days of the ride, he noticed a creaking sound. On a ride just after RAGBRAI, he found a pretty large crack on the welded joint at the top tube/seat stay (?). He took the bike to his LBS and got it sent off. The new frame arrived at the LBS within two weeks. There are defintely some good businesses out there! -Joel Basically exactly what happened to mine. And Joe, the specs for the new 08 show the same fork, so it should work. I am not up on the technical aspects of it all. |
| 2008-09-03 5:47 PM in reply to: #1638321 |
| Science Nerd 28760 Redwood City, California | Subject: RE: Kudos to Litespeed |
|
|
|
View profile
Add to friends
Go to training log
Go to race log
Send a message
View album
CONNECT WITH FACEBOOK