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2011-04-04 9:17 AM

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Pro
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Subject: eMail question (acount hacked)

Hope the CoJ knowledge would help.

A friend of mine only has one email account (hotmail).  Looks like his acouunt has been hacked - I got emails from him trying to sell me performance enhancing drugs "for the bedroom".  He's actually my teacher.  I texted to inform him, and he found out he's unable to log in to his account.  Looks like the hackers changed his password. 

So what to do in this situation?  Is there anyway to disable/cancel this hotmail account?  Should he open a new account with a different provider? Is there anyway he can retreive the email list in the hotmail account?

 

 



2011-04-04 9:23 AM
in reply to: #3428496

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Champion
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Subject: RE: eMail question (acount hacked)

ask phil (1sttimetri)

when this happened to me, he told me exactly what to do and it worked.  the second thing i didn't do was DON'T USE HOTMAIL.  i just got hacked again this weekend

2011-04-04 11:04 AM
in reply to: #3428496

Iron Donkey
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Subject: RE: eMail question (acount hacked)

D.K. - read this:

http://windowslivehelp.com/SOLUTION.ASPX?SOLUTIONID=1FE6ED3E-EEF6-4C57-933F-F3C408F1C5C1

And a response from a different resource, too -

" ...contact customer care. Mention that someone changed your security question you believe because you can't answer it. They will reset your password for you. My friends hotmail was hacked too and she couldn't answer her security question. Customer care just needed some other info from her. They reset her password."



Edited by 1stTimeTri 2011-04-04 11:06 AM
2011-04-04 1:17 PM
in reply to: #3428774

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Subject: RE: eMail question (acount hacked)

Thanks 1TT.  Will let him know.

 



Edited by D.K. 2011-04-04 1:20 PM
2011-04-05 2:04 PM
in reply to: #3428496

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Expert
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Subject: RE: eMail question (acount hacked)
can you forward the email to me? I mean a friend of mine
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