General Discussion Triathlon Talk » 1st generation Zipp hub recall Rss Feed  
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2015-05-31 8:15 AM

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Subject: 1st generation Zipp hub recall
Anyone have any experience with this recall?

I took my bike in to get a cable replaced and the tech noticed my front wheel is part of the hub recall. He is saying 5 to 10 business days to ship it to SRAM and have it replaced.


2015-05-31 3:06 PM
in reply to: Calvin386

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Subject: RE: 1st generation Zipp hub recall

I also had my local bike shop send mine in for replacement.  Not much else to tell.  You definitely want to get this done before riding it though.  The flange ring on the defective hub can snap, which a) will almost certainly destroy the wheel and cause you to crash, and b) could damage your bike frame as well, since the spokes snap free.

They just replace the hub, not the entire wheel, as far as I know.

2015-05-31 6:10 PM
in reply to: #5119261

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Subject: RE: 1st generation Zipp hub recall
I'm not going to ride it. They're sending it back right away. Did you have to pay any shipping?
2015-06-01 4:21 AM
in reply to: Calvin386

Master
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, California
Subject: RE: 1st generation Zipp hub recall

Didn't cost me anything.  I think SRAM is obligated to pay those costs because this was a mandatory safety recall under the Consumer Product Safety Commission.  However, I had to deal with them through my bike shop -- they probably handle these wheels in batches.

2015-06-02 7:46 PM
in reply to: #5119351

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Subject: RE: 1st generation Zipp hub recall
The wheel is shipped. No cost to me. Has to go through my bike shop. Now the question is...how long?
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General Discussion Triathlon Talk » 1st generation Zipp hub recall Rss Feed  
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