HED3 bearing issues?

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2008-08-14 3:08 PM

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Subject: HED3 bearing issues?
 I finally pulled the trigger on a set of HED3's. LBS gave me a set to demo until mine show up. Yesterday I'm 10 miles into a ride and the front wheel bearing lets go and starts grinding. LBS says the front rim was one of the original (old) HED wheels. I put my old rim on the front and go ride today. Mile 15 I'm treated to a popping sound from the rear wheel when I'm coasting. Any HED3 riders experience a problem with the bearings on this wheelset? I'm getting nervous about my decision to buy the "bombproof" HED3. It's still not too late to go with another wheelset. 

2008-08-14 5:02 PM
in reply to: #1604300

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2008-08-14 6:58 PM
in reply to: #1604300

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Subject: RE: HED3 bearing issues?
Yea I had problems with my rear popping. Sent it back 3 times they replaced bearings checked it over and said it was good and try it. Lasts about 3-4 hundred miles then pops again. One time was mile 1! Each time it costs about 100.00 with shipping.
This last time 4th they sent me a new wheel. I plan on using it a little while then sell it. unless it knocks again.
Be careful who messes with your bearings as these wheels are shimmed for true and if the guy doesn't know how to do it you will send it back.
O yea the people you talk to at HED are pretty much jerks. The only 2 that seemed decent were the H3 mechanic and Steve himself but the customer service guys and woman can care less about ya.
John .
2008-08-14 7:35 PM
in reply to: #1604774

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Subject: RE: HED3 bearing issues?

jrm - 2008-08-14 7:58 PM Yea I had problems with my rear popping. Sent it back 3 times they replaced bearings checked it over and said it was good and try it. Lasts about 3-4 hundred miles then pops again. One time was mile 1! Each time it costs about 100.00 with shipping. This last time 4th they sent me a new wheel. I plan on using it a little while then sell it. unless it knocks again. Be careful who messes with your bearings as these wheels are shimmed for true and if the guy doesn't know how to do it you will send it back. O yea the people you talk to at HED are pretty much jerks. The only 2 that seemed decent were the H3 mechanic and Steve himself but the customer service guys and woman can care less about ya. John .

I had the opposite experience with HED's service people.  I changed out the rear bearings on the used rear HED.3 wheel I bought on e-bay.  I called the HED service line and their people walked me through the entire precedure and then followed up later to make sure everything was okay.

Mark

2008-08-15 8:49 AM
in reply to: #1604300

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Subject: RE: HED3 bearing issues?
I also only have great things to say about HED. I currently own a set of HED Jet 50s (3rd season) and have had zero problems. I race on a HED 3c up front ... no problems. And I previously ran an old set of HED 3s as my daily wheelset for two seasons. I eventually had the bearings replaced on my old set, but those wheels were roughly eight years old ... and the guys at HED were great to work with.

my two cents.
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