Site Issues Training Log & Site Support » Safari and iPhone doesn't work Rss Feed  
Moderators: k9car363, alicefoeller Reply
2011-12-29 8:08 PM

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Extreme Veteran
1123
1000100
Sidney, Ohio
Subject: Safari and iPhone doesn't work
One of my main ways of accessing the site is through my iPhone using the safari program! Even have the site book marked on my home screen! Up until today it has worked with out problem, today I logged on and the site asked for my user name and password, this was new! Entered info and then the site kept redirecting me to a Mobil site which would then direct me to login again! This would not take and just kept taking me back the login screen! I tried to hit the button to go to main site but no luck! I was able to go through Ning on the iPhone but I am not a fan! Is there something I can do to get the iPhone safari program to work again???


2011-12-29 8:36 PM
in reply to: #3961051

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Master
1402
1000100100100100
Cumming, Georgia
Subject: RE: Safari and iPhone doesn't work
Strange. I just logged out and cleared my history and logged in from both the main site and mobile site without any issues. In fact this reply is from the mobile site. Have you tried opening safari and typing www.beginnertriathlete.com directly in the address bar? Also try clearing your history, cookies, and cache and see if that helps.
2011-12-29 8:54 PM
in reply to: #3961051

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Extreme Veteran
1123
1000100
Sidney, Ohio
Subject: RE: Safari and iPhone doesn't work
Thanks for the suggestions, I cleared the history and cookies but still had the same results! If I type the address into the header it instantly redirects me back to the mobile site! The mobile site will not even let me login! I have even went as far as completely powerig down the iPhone and then trying, no luck! It's odd that I have no problems with the bing browser, but bing is kind of clumsy and I am not a fan! I think I will sync the phone and see where that goes. If you are not having problems it must be on my side! Thanks again for the help!
2011-12-29 9:16 PM
in reply to: #3961051

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Master
1402
1000100100100100
Cumming, Georgia
Subject: RE: Safari and iPhone doesn't work
Try this. Go to Settings -> Safari -> Accept Cookies and make sure From visited or Always is checked.
2011-12-29 9:32 PM
in reply to: #3961051

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Extreme Veteran
1123
1000100
Sidney, Ohio
Subject: RE: Safari and iPhone doesn't work
That worked!!! I was able to login into the Mobil site and then go to the full site from there! Actually this was the 1st time I had even seen the Mobil site, may look at that! Either way my OCD calmed down, I appreciate the help! Now I just need to find out which kid was messing with my phone and changing settings.Thanks again for the help
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Site Issues Training Log & Site Support » Safari and iPhone doesn't work Rss Feed