AAA Insurance has Terrible Service!

I was a AAA member for 5 years, and let my membership expire.  Well, wouldn't you know, today, my car needed a tow service.  So, I called AAA to see if I could reinstate my membership and have today's tow paid.  They absolutely refused, and, to top it off, was very rude to me!  I know this is kind of asking them to bend (not break) the rules, but you would think that they would provide a higher standard of service than this.

That's just my rant!