BT nike+ DECEMBER challenges (Page 2)

2006-12-06 4:17 PM

in reply to: #607949

Veteran

101

Lansdale

Subject: RE: BT nike+ DECEMBER challenges

I just went to sync my run today and it gave me that error message that my data couldn't be uploaded to the Nike servers because it couldn't be validated or something. This is the first time I've had this problem. Anyone else have it happen and fix it?

EDIT: Got off the phone with Nike+ support, they couldnt do anything and referred me to Apple. They wanted to charge me 49 bucks for the support but then figured out there was nothing they could do if iTunes could access the internet fine. I just tried a new run just to get data and upload it. It seemed to work but now I lost all the run data on my iPod. ARGGHH!! I'm just gonna reset my iPod and start from scratch.

Edited by kettlebellcrazy 2006-12-06 4:41 PM

2006-12-06 6:57 PM

in reply to: #617952

Extreme Veteran

684

Highlands Ranch, CO

Subject: RE: BT nike+ DECEMBER challenges

kettlebellcrazy - 2006-12-06 4:17 PM I just went to sync my run today and it gave me that error message that my data couldn't be uploaded to the Nike servers because it couldn't be validated or something. This is the first time I've had this problem. Anyone else have it happen and fix it? EDIT: Got off the phone with Nike+ support, they couldnt do anything and referred me to Apple. They wanted to charge me 49 bucks for the support but then figured out there was nothing they could do if iTunes could access the internet fine. I just tried a new run just to get data and upload it. It seemed to work but now I lost all the run data on my iPod. ARGGHH!! I'm just gonna reset my iPod and start from scratch.

That's exactly what happened to me. I went through all the apple steps, including reinstalling iTunes and the flash player. Then went to nike and sent an email. They replied back with a link to the apple troubleshooting article I started with. (One of the apple solutions is to restore the iPod, but FIRST go to another article for information on saving the data. How???? Upload to nikeplus before restoring! Gee, thanks for the help.) The only step I have not completed is to create a new run, and see if it won't upload all the missing data. Not holding my breath. I think proof of my record-breaking run sleeps with the fishes. (Honest, it was THAT fast!)

2006-12-07 10:45 AM

in reply to: #618064

Veteran

101

Lansdale

Subject: RE: BT nike+ DECEMBER challenges

wow rjba, that sucks! at least my run was short and crappy for me. i hate running in cold weather but i will learn to like it or die trying. we'll see how a run in the morning tomorrow before work feels. i dont have time at night because i get out of work at 730 and get home about 8. hopefully my next run works out. i reformatted my iPod and reset iTunes. it's also really annoying that there is no manual way to upload run data.

Edited by kettlebellcrazy 2006-12-07 10:45 AM

2006-12-07 12:36 PM

in reply to: #618501

Extreme Veteran

684

Highlands Ranch, CO

Subject: RE: BT nike+ DECEMBER challenges

kettlebellcrazy - 2006-12-07 9:45 AM wow rjba, that sucks! at least my run was short and crappy for me. i hate running in cold weather but i will learn to like it or die trying. we'll see how a run in the morning tomorrow before work feels. i dont have time at night because i get out of work at 730 and get home about 8. hopefully my next run works out. i reformatted my iPod and reset iTunes. it's also really annoying that there is no manual way to upload run data.

Let me know how that works out.

It happened again today, and this time it was another 5K personal best--crushing the "old" record by over 3 minutes. Alas. I checked the Apple website to get directions for reformatting the iPod, and came across a forum in which several people had written in that this was happening a lot all of a sudden. Anybody else in here seeing it?

2006-12-09 9:43 AM

in reply to: #618631

Extreme Veteran

684

Highlands Ranch, CO

Subject: RE: BT nike+ DECEMBER challenges

rjba2000 - 2006-12-07 11:36 AM

Let me know how that works out.

UPDATE: got an email from Nike requesting my missing data. They knew which dates were missing, so something synched. Just sending the data would not get the runs posted to my logs, but I did find a way to do it, so now my data is complete. As you can see, the challenge leaders have nothing to fear from me, but it is gratifying the be able to see the fruits of my labors!

2006-12-09 3:03 PM

in reply to: #620041

Veteran

101

Lansdale

Subject: RE: BT nike+ DECEMBER challenges

How? This is the email I got...

Hello,

Thank you for contacting us regarding your experience with your Nike + iPod Sport Kit and nikeplus.com.

We are striving to make the Nike+ experience even better and with your permission, our site developers would like to take a look at your workouts in detail. If you are okay with this, we would like to obtain the Nike+ workout files that are stored in your iPod nano (date stamped between December 5 and December 7, 2006). All you need to do is reply to this e-mail and attach the files. We'll take it from there.

We respect your privacy and if you have any concerns regarding the validity of this request please feel free to contact me directly at 1-888-340-2776 ext. 323962.

To find the workout files in your nano, please follow the below instructions.

For PC users:

1) Dock your nano,
2) Open Windows Explorer,
3) Make sure you can view hidden files (Tools > Folder Options > View > Show hidden files and folders (radio button),
4) Find your nano on your Folder menu tree. It will be displayed as a removable storage device,
5) Find the folder, "iPod_Control." Within this folder are sub-folders. Follow this path until you can view the Synched folder: Device > Trainer > Workouts > Empeds > [your sensor, which will be alpha-numeric] > Synched,

6) Within the Synched folder are the workout files (XML).

For Mac users:

1) Dock your nano,
2) Make sure your Mac shows your File Extensions,
3) Open iPod as a storage device. You need to make all hidden files visible,
4) Find the folder, "iPod_Control." Within this folder are sub-folders. Follow this path until you can view the Synched folder: Device > Trainer > Workouts > Empeds > [your sensor, which will be alpha-numeric] > Synched,

5) Within the Synched folder are the workout files (XML).

Thank you again for purchasing the Nike + iPod Sport Kit and visiting nikeplus.com. If you are ever in need of additional assistance, you can reach our Nike+ Specialist team at 1-800-379-6453, 5 am to 10 pm Pacific Time, seven days a week, or send an email to [email protected]. We'll be glad to assist you in any way we can.

Sincerely

Dean
Nike+

2006-12-11 11:23 AM

in reply to: #620129

Extreme Veteran

684

Highlands Ranch, CO

Subject: RE: BT nike+ DECEMBER challenges

kettlebellcrazy - 2006-12-09 2:03 PM How? This is the email I got...

Follow the directions to find your data files in the Synched folder. (Your nano will need to be set up as a disk drive to make this work.)
Move (not copy) the missing files from the Synched folder to the Latest folder. You might want to make a backup copy of the files to your desktop or My Documents folder just in case.
Go back to iTunes; make sure the nano is set up for automatic uploading to Nike+.
Disconnect the nano using the the eject icon. This will probably prompt you that there is data that needs to be synched. Select OK, and the missing data will be synched. It appears that only the end-of-file marker is missing from the Nike server because the synching process is very fast.
If you did not get prompted, reconnect the nano.

2006-12-11 3:36 PM

in reply to: #607949

Veteran

101

Lansdale

Subject: RE: BT nike+ DECEMBER challenges

Ok, I ran today and I tried to upload the data. It worked.

Edwin2213

2006-12-11 5:51 PM

in reply to: #607949

Regular

Chico,Ca/Encinitas,Ca

Subject: RE: BT nike+ DECEMBER challenges

I was wondering if the people that are having problems uploading data are using a Mac or Windows based computer? I run a iBook and have never had any problems uploading(knock on wood) so maybe its an operating system problem.

2006-12-11 9:53 PM

in reply to: #621482

Veteran

101

Lansdale

Subject: RE: BT nike+ DECEMBER challenges

I have an iBook as well. My last run wouldn't upload but the one I did today uploaded fine.

2006-12-11 10:02 PM

in reply to: #621482

Extreme Veteran

684

Highlands Ranch, CO

Subject: RE: BT nike+ DECEMBER challenges

Edwin2213 - 2006-12-11 4:51 PM I was wondering if the people that are having problems uploading data are using a Mac or Windows based computer? I run a iBook and have never had any problems uploading(knock on wood) so maybe its an operating system problem.

I have a PC (Gateway laptop if that means anything). I think the problem was on the Nike servers, and it appears it might be corrected.

Keith,

were you able to get the missing data uploaded, or was it destroyed when you reset your nano?

Edited by rjba2000 2006-12-11 10:03 PM

dgunthert

2006-12-13 3:14 PM

in reply to: #607949

Elite

3088

Austin, TX

Gold member

Subject: RE: BT nike+ DECEMBER challenges

Can someone add me to the challenge? I've had the thing for a while, but haven't been using the Nike site. I'm late to the game, but I have lots of training left in the month! My Nike ID is the same as here.

2006-12-13 7:02 PM

in reply to: #621646

Veteran

101

Lansdale

Subject: RE: BT nike+ DECEMBER challenges

rjba2000 - 2006-12-11 11:02 PM

I have a PC (Gateway laptop if that means anything). I think the problem was on the Nike servers, and it appears it might be corrected.

Keith,

were you able to get the missing data uploaded, or was it destroyed when you reset your nano?

It was destroyed when I reset my nano. No problems again since then. I forgot my iPod today when I went to the gym today though.

NickInNC

2006-12-30 8:36 PM

in reply to: #607949

Veteran

264

Wilmington, NC

Gold member

Subject: RE: BT nike+ DECEMBER challenges

Does anyone know how the Ipod picks the fastest time?
I downloaded todays run and it picked a 10k time that was slower than what i already had recorded?
Thanks,

autumn

2006-12-31 8:35 AM

in reply to: #637514

molto veloce mama

9311

Subject: RE: BT nike+ DECEMBER challenges

i have read that the times on the nano itself will sometimes be a bit different than what ends up on the nike+ site. not sure how or why that is. i have also noticed that the pace the nike+ site gives me is usually a second or so faster than my pace if i use the calculator here or on the tri calculator i use (http://www.bx3.com/phil/tri/tritime.asp). my guess is that the nano and nike+ site use slightly different formulas for calculating pace/time. i will have to google around to see if i can find where i read this.