Subject: RE: The Mysterious Dark ArtsAfternoon fellow Dark Arts forces! I've been stuck in spreadsheet hell all day at work and haven't had a chance to check in. Well, I did check in at lunch and spent the whole time reading everything I missed this morning.
Phil - I saw mention of "trouble tickets" and a "password policy meeting". We must be in the similar fields, I'm guessing. I work in IT and deal with trouble tickets, processes/policies, and service availability metrics. How's the new 305? Are you in full gadget woody mode yet? I (heart ) my 305.
Beth - Thanks for the Dark Arts Notes!! I look forward to future editions and will try to refrain from whining for them too much.
Ok, back to the spreadsheet grindstone for me. Hope everyone is having a great Friday!!
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