Why isn't my climbing (ft) registering?

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Moderators: k9car363, alicefoeller Reply
2014-08-13 9:07 AM

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Master
1563
10005002525
Chicago
Subject: Why isn't my climbing (ft) registering?

Hi there.

I noticed recently when I created a new running route that my climbing isn't registering and it's staying at 0.

This was when I was in California, where I was running hills, so I know it's not 0.

I also just created another route, here in Chicago where I live, where yes, it is flat, but it shouldn't be 0.

Is there something wrong with my settings?

Please help!

Thanks!

2014-08-14 11:08 AM
in reply to: miami9296

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Champion
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Subject: RE: Why isn't my climbing (ft) registering?

We're checking this out.  For some reason the service where we get elevation data is down.

2014-09-15 11:20 AM
in reply to: Ron

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Master
1563
10005002525
Chicago
Subject: RE: Why isn't my climbing (ft) registering?

It's been a month...and it's still not working????

 

2014-09-15 11:33 AM
in reply to: miami9296

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Champion
13323
5000500020001000100100100
Subject: RE: Why isn't my climbing (ft) registering?

We had to integrate googles latest map API, we just sent it to our dev server a few days ago which I will be testing this week...  

Essentially when google updated their API, it broke some of our stuff.

Very sorry, we hope to have the new version live soon.

2014-09-15 1:42 PM
in reply to: Ron

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Master
1563
10005002525
Chicago
Subject: RE: Why isn't my climbing (ft) registering?

No worries...thanks!!

2014-10-08 8:32 AM
in reply to: miami9296

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Champion
13323
5000500020001000100100100
Subject: RE: Why isn't my climbing (ft) registering?

We just went online with the updated mapper last night.  You will most likely have to clear your browser cache/temporary internet files to pick up all changes.

Let me know how it works.  If any problems, please let me know your browser and version.

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