Site Issues Training Log & Site Support » New Athlete Profile, Log Analysis BUGS Rss Feed  
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2011-05-13 11:16 PM

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Champion
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5000500020001000100100100
Subject: New Athlete Profile, Log Analysis BUGS

Post them here. We need your:

OS:

Browser and Version:

Relevant Screenshots.

...be specific...



2011-05-14 11:36 AM
in reply to: #3498460

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Extreme Veteran
738
50010010025
Subject: RE: New Athlete Profile, Log Analysis BUGS

Bugs:

In the forum my thread shows FROZEN instead of REPLY/etc.

When updating my log, it's giving me the error saying the server could not respond (as long as I am linking to my Twitter account - once I unlink Twitter, it lets me save my updates.)

Trying to make you some screen shots now.

2011-05-14 12:01 PM
in reply to: #3498811

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Champion
13323
5000500020001000100100100
Subject: RE: New Athlete Profile, Log Analysis BUGS

Please Fill out a NEW ATHLETE PROFILE to be migrated to the new system.

(more info here: http://www.beginnertriathlete.com/discussion/forums/thread-view.asp... )

As far as the Twitter, we will check on that today, maybe they are experiencing some issues.

2011-05-14 2:21 PM
in reply to: #3498831

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Extreme Veteran
738
50010010025
Subject: RE: New Athlete Profile, Log Analysis BUGS

Thanks for the response and the PM

2011-05-15 10:32 AM
in reply to: #3498460

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Expert
1310
1000100100100
Alabama
Subject: RE: New Athlete Profile, Log Analysis BUGS

Filling out the New Profile Area. I've gotten to the end (or I guess it's the end), which are the Barrier Questions for Swim/Bike/Run.  I push "Next" and nothing happens.  The screen does not advance.

I don't want to lose any information already filled in and wasn't sure what was supposed to happen at this point.

2011-05-15 4:18 PM
in reply to: #3499825

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: New Athlete Profile, Log Analysis BUGS
pilotzs - 2011-05-15 11:32 AM

Filling out the New Profile Area. I've gotten to the end (or I guess it's the end), which are the Barrier Questions for Swim/Bike/Run.  I push "Next" and nothing happens.  The screen does not advance.

I don't want to lose any information already filled in and wasn't sure what was supposed to happen at this point.

You won't lose anything, it saves your responses each time you click "Next". I've confirmed that all of your responses up until there have been saved.

Can you tell us what browser you're using?



2011-05-15 6:06 PM
in reply to: #3500191

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Expert
1310
1000100100100
Alabama
Subject: RE: New Athlete Profile, Log Analysis BUGS
marmadaddy - 2011-05-15 4:18 PM
pilotzs - 2011-05-15 11:32 AM

Filling out the New Profile Area. I've gotten to the end (or I guess it's the end), which are the Barrier Questions for Swim/Bike/Run.  I push "Next" and nothing happens.  The screen does not advance.

I don't want to lose any information already filled in and wasn't sure what was supposed to happen at this point.

You won't lose anything, it saves your responses each time you click "Next". I've confirmed that all of your responses up until there have been saved.

Can you tell us what browser you're using?

Google Chrome Browser, version 11.0.696.65

I'm on Windows 7

2011-05-16 11:55 AM
in reply to: #3500324

Veteran
210
100100
Colorado
Subject: RE: New Athlete Profile, Log Analysis BUGS
Same Issue: I cannot proceed beyond Barriers. I'm using Google Chrome.
2011-05-16 3:22 PM
in reply to: #3498460

Extreme Veteran
476
100100100100252525
WI
Subject: RE: New Athlete Profile, Log Analysis BUGS
Same issue in Firefox 4 and again in IE 8
2011-05-17 9:50 AM
in reply to: #3498460

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: New Athlete Profile, Log Analysis BUGS
For those of you unable to get past the Barriers screen, it should work now.
2011-05-19 7:52 AM
in reply to: #3498460

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Regular
66
2525
, New York
Subject: RE: New Athlete Profile, Log Analysis BUGS
Unable to get past the Nutrition page. Same problem whether using desktop (Windows 7, Google Chrome and Firefox latest versions) or from my Nook Color running Android using Firefox. Any help would be appreciated. Thanks...


2011-05-20 6:02 PM
in reply to: #3498460

Expert
936
50010010010010025
Salisbury
Subject: RE: New Athlete Profile, Log Analysis BUGS
Not really an error but...how do I change/update my NEW ATHLETE PROFILE?
2011-05-21 10:52 AM
in reply to: #3510674

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Champion
13323
5000500020001000100100100
Subject: RE: New Athlete Profile, Log Analysis BUGS

Any changes you want to mention you can post in the thread so the coaches will easily see it.  At the moment profiles can be updated every year. 

Our thoughts for the moment is that if we allow editing in the actual profile, the coaches are not necessarily going to notice any major or minor changes unless it's posted too.

2011-05-21 1:24 PM
in reply to: #3498460

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Regular
120
100
NJ
Subject: RE: New Athlete Profile, Log Analysis BUGS
I have filled out the "new athlete profile", but it seems to be lost in cyberspace.  I cannot seem to retrieve it or view it anywhere?
2011-05-21 1:37 PM
in reply to: #3511357

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: New Athlete Profile, Log Analysis BUGS

blues2play - 2011-05-21 2:24 PM I have filled out the "new athlete profile", but it seems to be lost in cyberspace.  I cannot seem to retrieve it or view it anywhere?

 

We've reset it so you can Finalize it again. Go back and finalize it, and make sure you follow through the steps to create thread in the coaching support forum.

2011-05-22 7:33 PM
in reply to: #3498460

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Regular
66
2525
, New York
Subject: RE: New Athlete Profile, Log Analysis BUGS

Reposting still having problem with new athlete profile.  It saved the information I had entered previously, but still can't get past the "nutrition" page.  Interestingly, when I got to the nutrition page, before entering in any info, I hit the "next" button, and it advanced to the next page.  I went back, filled in my nutrition info, and whenever I hit the "next" button, nothing would happen.  Any help would be appreciated.  Thanks...

OS: Windows 7 Ultimate SP1

Browser: Chrome v11.0.696.68

Also just tried it with Firefox v4.0.1    Same problem...



Edited by Blurr26 2011-05-22 7:44 PM


2011-05-23 7:07 PM
in reply to: #3498460


1

Subject: RE: New Athlete Profile, Log Analysis BUGS

I'm having the same issue as Blurr26 on the Nutrition page of the "New Athlete Profile".  Windows 7 Enterprise SP1, Firefox 4.0.1.

Thanks!

2011-05-24 10:43 AM
in reply to: #3512755

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Champion
13323
5000500020001000100100100
Subject: RE: New Athlete Profile, Log Analysis BUGS
We will be working on this today.  We will add-on some days to your account for the days that you couldn't post.
2011-05-24 9:30 PM
in reply to: #3511363

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100
NJ
Subject: RE: New Athlete Profile, Log Analysis BUGS
marmadaddy - 2011-05-21 2:37 PM

blues2play - 2011-05-21 2:24 PM I have filled out the "new athlete profile", but it seems to be lost in cyberspace.  I cannot seem to retrieve it or view it anywhere?

 

We've reset it so you can Finalize it again. Go back and finalize it, and make sure you follow through the steps to create thread in the coaching support forum.

I have re-done and finalized the profile. I have even received the "successful" message upon completion, but still cannot see a profile or thread. I'm sure this is pilot error, but I cannot figure out where I went wrong.
2011-05-25 9:34 AM
in reply to: #3517104

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: New Athlete Profile, Log Analysis BUGS
blues2play - 2011-05-24 10:30 PM
marmadaddy - 2011-05-21 2:37 PM

blues2play - 2011-05-21 2:24 PM I have filled out the "new athlete profile", but it seems to be lost in cyberspace.  I cannot seem to retrieve it or view it anywhere?

 

We've reset it so you can Finalize it again. Go back and finalize it, and make sure you follow through the steps to create thread in the coaching support forum.

I have re-done and finalized the profile. I have even received the "successful" message upon completion, but still cannot see a profile or thread. I'm sure this is pilot error, but I cannot figure out where I went wrong.

You should be able to see it now. 

2011-05-25 9:42 AM
in reply to: #3498460

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: New Athlete Profile, Log Analysis BUGS
blurr24 and h4x, I'm having difficulty reproducing this. Could one of you send me the values that you're entering in the fields on that screen?   You can send if via PM or email to support at beginnertriathlete.com


2011-05-26 11:03 AM
in reply to: #3517798

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NJ
Subject: RE: New Athlete Profile, Log Analysis BUGS
marmadaddy - 2011-05-25 10:34 AM
blues2play - 2011-05-24 10:30 PM
marmadaddy - 2011-05-21 2:37 PM

blues2play - 2011-05-21 2:24 PM I have filled out the "new athlete profile", but it seems to be lost in cyberspace.  I cannot seem to retrieve it or view it anywhere?

 

We've reset it so you can Finalize it again. Go back and finalize it, and make sure you follow through the steps to create thread in the coaching support forum.

I have re-done and finalized the profile. I have even received the "successful" message upon completion, but still cannot see a profile or thread. I'm sure this is pilot error, but I cannot figure out where I went wrong.

You should be able to see it now. 

Still not there.  Is there a profile setting or something I need to change to see it?  Sorry for the difficulties.

2011-05-26 3:01 PM
in reply to: #3519977

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: New Athlete Profile, Log Analysis BUGS
blues2play - 2011-05-26 12:03 PM
marmadaddy - 2011-05-25 10:34 AM
blues2play - 2011-05-24 10:30 PM
marmadaddy - 2011-05-21 2:37 PM

blues2play - 2011-05-21 2:24 PM I have filled out the "new athlete profile", but it seems to be lost in cyberspace.  I cannot seem to retrieve it or view it anywhere?

 

We've reset it so you can Finalize it again. Go back and finalize it, and make sure you follow through the steps to create thread in the coaching support forum.

I have re-done and finalized the profile. I have even received the "successful" message upon completion, but still cannot see a profile or thread. I'm sure this is pilot error, but I cannot figure out where I went wrong.

You should be able to see it now. 

Still not there.  Is there a profile setting or something I need to change to see it?  Sorry for the difficulties.

Now it's there, sorry for the hassle.

2011-05-26 3:07 PM
in reply to: #3520606

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Regular
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100
NJ
Subject: RE: New Athlete Profile, Log Analysis BUGS
marmadaddy - 2011-05-26 4:01 PM
blues2play - 2011-05-26 12:03 PM
marmadaddy - 2011-05-25 10:34 AM
blues2play - 2011-05-24 10:30 PM
marmadaddy - 2011-05-21 2:37 PM

blues2play - 2011-05-21 2:24 PM I have filled out the "new athlete profile", but it seems to be lost in cyberspace.  I cannot seem to retrieve it or view it anywhere?

 

We've reset it so you can Finalize it again. Go back and finalize it, and make sure you follow through the steps to create thread in the coaching support forum.

I have re-done and finalized the profile. I have even received the "successful" message upon completion, but still cannot see a profile or thread. I'm sure this is pilot error, but I cannot figure out where I went wrong.

You should be able to see it now. 

Still not there.  Is there a profile setting or something I need to change to see it?  Sorry for the difficulties.

Now it's there, sorry for the hassle.

Thanks! I see it. I feel like I'm back in the club!
2011-05-26 10:16 PM
in reply to: #3517824

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Regular
66
2525
, New York
Subject: RE: New Athlete Profile, Log Analysis BUGS
I was reentering my information on the Nutrition page of the new athlete profile.  Before I took a screenshot, I thought about how you wanted to see the data that was being entered on that page.  I thought about that, looked the data over, and noticed something.  Under the "average hours of sleep per night" I had entered "6-7".  I had a feeling that was causing the problem so I changed it to a single digit and "voila", problem solved.  So, no need on my end for any additional support.  Thank you anyway and hopefully I will not be needing any further help!!!  Thanks again...
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