Site Issues Training Log & Site Support » Goals/ Settings page freezing up Rss Feed  
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2009-04-07 10:41 AM

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Tampa, FL
Subject: Goals/ Settings page freezing up
Have not been able to get in and update Short or Long term goals or any of the setting. When I click on either settings, or the Short Term/Long Term Goals it will take me to the page to start loading but freezes up and eventually will not respond anymore. Have tried it on a few different computers with the same result, however they all are running Vista/IE7. Curious if anyone else if having any issue like this since I haven't read anything about it yet.


2009-04-10 8:53 AM
in reply to: #2068084

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Subject: RE: Goals/ Settings page freezing up
Is this still an issue?
2009-04-13 9:19 AM
in reply to: #2075793

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Regular
102
100
Tampa, FL
Subject: RE: Goals/ Settings page freezing up
For me on my computer setup it is, just updated all vista updates and also downloaded IE8 but still is freezing up, need to find an XP computer today to test it on there. Both my desktop and laptop are basically configured the same with the same apps so need to find a simpler setup to test, will let you know.

Both are computers I use for work so have Visual studio 2008, sql 2005 and other development tools running on them so not sure if one of these is interfering yet.

Will let you know the outcome of the test on an xp computer.
2009-04-13 10:10 AM
in reply to: #2080494

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Fairport, NY
Subject: RE: Goals/ Settings page freezing up
I wouldn't go to too much trouble testing anything related to the goals section today. There's a fairly major change in the pipeline for it that is most likely going to go live tonight.
2009-04-14 7:23 PM
in reply to: #2068084

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Regular
102
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Tampa, FL
Subject: RE: Goals/ Settings page freezing up
Just tried again on tonight on 2 other computers both running XP, one running IE7 with basically nothing else on it and the othere IE6 with a few apps. Both still had the page freeze up and not respond. Tried clicking the Edit tab in the goals section and clicking on the settings icon, both with the same result. Hopefully you all may have some idea since it doesn't appear this is affecting anyone else. If nothing else feel free to clear my settings that are not needed in case something I have added is causing it to hang.

Mike
2009-04-14 8:46 PM
in reply to: #2068084

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Goals/ Settings page freezing up
I'm able to log in as you and go into all of these functions without problems. Try using IE in Safe Mode and viewing them. That might help narrow the cause down.

  • Go to Start > Run
  • Type iexplore -extoff
  • Press Enter


2009-04-15 7:09 AM
in reply to: #2084922

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Regular
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Tampa, FL
Subject: RE: Goals/ Settings page freezing up
Tried your suggestion, when I went in it did seem to freeze so just left it, came back a couple hours later and I was in, but after clicking around a little froze up again. So downloaded firefox on my laptop and it worked no problem.

So it is not an issue really anymore with me I have no problem going through firefox to update it when I need to. Will some time mess around with various IE settigns to see what the problem is but am happy I can get in now to edit. thanks for your assistance, new site is awesome by the way!
2009-04-15 9:17 AM
in reply to: #2085348

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Tampa, FL
Subject: RE: Goals/ Settings page freezing up
FYI, tried it in IE now after i made changes in Firefox and it works fine.
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