Site Issues Training Log & Site Support » Changing Profile Image Rss Feed  
Moderators: k9car363, alicefoeller Reply
2009-05-10 4:30 PM

User image

Veteran
281
100100252525
Charlestown
Subject: Changing Profile Image
Hi!

I'm looking to change my avatar.  I resized the image to be less than 50KB and am getting the "Image Uploaded Successfully" message.  However, the picture isn't changing.  I looked to see if it started an album of pictures and placed it in there but I can't find it.  I also tried deleting my current picture before uploading the new one but when I do this the old one just comes back.  Any thoughts?  I'm sure I'm just doing something dumb   Thanks!


2009-05-10 5:27 PM
in reply to: #2141775

User image

Extreme Veteran
478
100100100100252525
Houston, Texas
Subject: RE: Changing Profile Image
Try refreshing your screen.  Frequently the old picture is left in your cache and if you clear that out your new avatar will show up.  I see a triathlete getting ready to get on a bike with a yellow sign in the background.  Is that your new avatar?
2009-05-10 6:38 PM
in reply to: #2141775

User image

Veteran
281
100100252525
Charlestown
Subject: RE: Changing Profile Image
Yep, that's the new avatar...it's the dismount though   That worked!  Thanks!!
2009-05-11 7:30 AM
in reply to: #2141775

User image

Pro
4824
20002000500100100100
Houston
Subject: RE: Changing Profile Image
Thanks for asking.  This is a test to see if my new image finally loaded Smile
2009-05-11 7:33 AM
in reply to: #2141775

User image

Pro
4824
20002000500100100100
Houston
Subject: RE: Changing Profile Image
I am having the same issue.
I load the new pic it says successful but when I click on the GO button my old pic is there.  I deleted my old pic and posted - no pic.  I thought great, now I'll load the new one but as soon as I load the new one AGAIN the old pic is there.
I refreshed my page several times and still cannot get my profile pic to change.
May I ask what you see?  Maybe it is my computer.
2009-05-11 7:49 AM
in reply to: #2141775

User image

Pro
4824
20002000500100100100
Houston
Subject: RE: Changing Profile Image
I found these steps in the FAQ:
Delete old photo
Right click on internet icon
Select properties
Click Temporary internet files
Delete

Did all of that sill have old photo, then tried...

Delete old photo
F5
Upload new photo
F5 X 2

Still have old photo as far as I can tell.  The original photo is me in a teal shirt the new photo should be me post race with a pink boa.  I wish I could get this to work.


2009-05-11 7:51 AM
in reply to: #2142654

User image

Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Changing Profile Image
I'm seeing the pink boa. There's something on your computer that's preventing the new image from showing. Do you have any kind of "Accelerator" utility or toolbars?  They frequently have their own caches.
2009-05-11 8:02 AM
in reply to: #2142657

User image

Pro
4824
20002000500100100100
Houston
Subject: RE: Changing Profile Image
marmadaddy - 2009-05-11 7:51 AM I'm seeing the pink boa. There's something on your computer that's preventing the new image from showing. Do you have any kind of "Accelerator" utility or toolbars?  They frequently have their own caches.


Thanks for letting me know.  I have aol which generally screws up everything.  As long as you guys can see the new photo I guess that's all that counts as long as the pic loaded ok and didn't cut off my head or anything.  Thanks for posting.
New Thread
Site Issues Training Log & Site Support » Changing Profile Image Rss Feed