powertap question

Have you tried following the setup instructions on page 31 of the manual?  Are you pedalling or grabbing the wheel to spin it.  I suggest using the cranks to wake the hub up.

The booklet says you don't need to get the computer to "learn" the hub. You should be able to just wake it up, but that has not worked. Guess I'll give the company a ring.

Hold both of the buttons down until FIND flashes on the screen. release the buttons and make sure you are spinning the wheel or the cranks. It may take a few seconds.

Hold both of the buttons down until FIND flashes on the screen. release the buttons and make sure you are spinning the wheel or the cranks. It may take a few seconds.

yea this is how I find mine

Upon receipt, my computer was set up to read the hub, but wasn't set up to read HR so I went through the exercise to set up the code for the HR monitor and all worked well.

I installed my computer holder upside down and ejected my computer and trashed it, so had to go through the exercise of setting up the new computer to read the hub. Followed the instructions in the manual and all went well.

Once coded correctly, the steps folks have provided should work fine. Check the code and go from there.

Thanks all. Finally got it accomplished. BIG shout out and thanks to Matty B at TriSports.com. As someone above suggested, I had to go through the learn process since the find process wasn't working. Works like a dream now! Thanks all!