Site Issues Training Log & Site Support » Where did it all go? Rss Feed  
Moderators: k9car363, alicefoeller Reply
2005-06-17 7:32 AM

User image

Extreme Veteran
339
10010010025
Atlanta, GA
Subject: Where did it all go?
Ron, Everything from my control panel is gone: friends, equipment list, links, short- and long-term goals. 1)Is there anyway to get them back, or should I just retype them. 2)What did I do to delete them? Thanks, James


2005-06-17 8:40 AM
in reply to: #176664

User image

Champion
13323
5000500020001000100100100
Gold member
Subject: RE: Where did it all go?

were you actively in the control panel changing stuff when this occured?

This same thing happened in march to a user...your the second...we couldnt find anything then that would cause the problem...but since your the second person to report this, maybe there is something to this...

If you can shed some insight as to if you were in the control panel making changes when this happened, what changes were being made, keystrokes perhpas, that could help us figure this out.

and will try to add that data back from backups...

2005-06-17 11:45 AM
in reply to: #176664

User image

Elite
3020
20001000
Bay Area, CA
Subject: RE: Where did it all go?
Ron, this happened to me too about a week ago. And, it happened to me once when I was blogging this month.

Both times, I had changed something and then I was clicking to save the changes. I'm not sure if I maybe double-clicked, or clicked on the right thing then clicked too fast on something else while the screen was still processing, or the process got stuck half-way through. (I tend to be impatient and want instant gratification.) Both times, I ended up not where I expected to be, and when I went back to check my changes, everything had been erased. On the blogging, everything I entered that day was gone - all workout, nutritional, and comments for the day. On the control panel, all info, my avatar, everything was reset as if I had never been in there before.

Maybe an option to "go back to previously saved version" or something. Anyway, I have been very careful to only click once and then wait patiently for everything to update, and no problems, but again, I'm not sure if it was a user issue or a processing issue in the first place. (or maybe a combination.)
2005-06-17 12:46 PM
in reply to: #176664

User image

Extreme Veteran
339
10010010025
Atlanta, GA
Subject: RE: Where did it all go?
I was in control panel adding a new friend, hit save and it all went away. Hope this helps. james
2005-06-17 2:44 PM
in reply to: #176664

User image

Veteran
265
1001002525
Fort Wayne, Indiana
Subject: RE: Where did it all go?
Are you guys using the rich text editor or anything like that?
2005-06-17 6:22 PM
in reply to: #177294

User image

Elite
3020
20001000
Bay Area, CA
Subject: RE: Where did it all go?
You can't use rich text editor in the control panel. I was updating one of the fields, hit save, and everything disappeared.


2005-06-19 8:59 AM
in reply to: #177517

User image

Champion
13323
5000500020001000100100100
Gold member
Subject: RE: Where did it all go?
you do have the rich text editor at the very bottom for your goals (if configured in main control panel)...i think thats what he (matt) was referring to...
2005-06-20 10:44 AM
in reply to: #177024

User image

Champion
13323
5000500020001000100100100
Gold member
Subject: RE: Where did it all go?
Thank you (both of you)...we think we figured it out...from cadreamers blow-by-blow, we made a fix to the training control panel and the general site control panel.  We hope this problem doesnt happen again!
2005-06-21 12:31 PM
in reply to: #176664

User image

Extreme Veteran
339
10010010025
Atlanta, GA
Subject: RE: Where did it all go?
Thanks Ron!
2005-06-24 9:15 AM
in reply to: #178039

User image

Elite
3020
20001000
Bay Area, CA
Subject: RE: Where did it all go?

you do have the rich text editor at the very bottom for your goals (if configured in main control panel)...i think thats what he (matt) was referring to...

Oh, sorry about that, misunderstanding there.  I was talking about the main control panel, and Matt must have been talking about the Blog control panel.

2005-06-24 10:42 AM
in reply to: #182682

User image

Champion
13323
5000500020001000100100100
Gold member
Subject: RE: Where did it all go?

no big deal, it wasnt the rich text editor anyway supposedly...but your right, it was happening in both contol panels and we fixed those pages.



New Thread
Site Issues Training Log & Site Support » Where did it all go? Rss Feed