Site Issues Training Log & Site Support » Membership Upgrade Issue Rss Feed  
Moderators: k9car363, alicefoeller Reply
2014-12-31 6:34 AM

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Member
78
252525
Pineville, North Carolina
Subject: Membership Upgrade Issue
My Bronze membership ends on 4/11/2015, and I would like to upgrade to Gold for the remainder of my current membership.

I go to My Membership => Upgrade => Membership, and I click the "subscribe" button under the Gold Membership.

A screen appears giving me the option to Upgrade to Gold through 4/11/2015 for $30.52. I select it and click the" proceed to checkout" button, but when I get to the checkout screen, the total is $115.52 and the end date of the subscription is extended to 10/11/2015.

I'd like to only upgrade for the remainder of the current subscription (4/11/2015). Is this possible?

Edited by roserc 2014-12-31 6:35 AM


2014-12-31 9:41 AM
in reply to: #5078083

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Champion
13323
5000500020001000100100100
Gold member
Subject: RE: Membership Upgrade Issue
We're looking into this...thanks for the detail.
2015-01-03 9:15 PM
in reply to: #5078140

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Champion
13323
5000500020001000100100100
Gold member
Subject: RE: Membership Upgrade Issue
This should work now. Let me know if not.
2015-01-04 6:58 AM
in reply to: Ron

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Member
78
252525
Pineville, North Carolina
Subject: RE: Membership Upgrade Issue
It worked, and I'm all set. Thanks for the quick response...
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Site Issues Training Log & Site Support » Membership Upgrade Issue Rss Feed  
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