FitnessSyncer import issues

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2021-02-10 2:49 PM

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Raleigh, NC area
Subject: FitnessSyncer import issues

Starting on or about February 1 of this year, runs and bike rides started to be imported with elapsed time instead of moving time.  I spoke with Eric at FitnessSyncer and he said that nothing has changed on their end -- that the raw FIT files are being sent to BT.  Has something changed in the BT import?

Thanks!

2021-05-02 10:01 AM
in reply to: #5274857

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Fairfax, VA
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Subject: RE: FitnessSyncer import issues
I am having the same problem with bike rides importing as total elapsed time instead of moving time.
I am also having a weird issue with swim imports. Time is correct but distance is very odd, often recording under 100yd regardless of workout.
Strava shows both correctly.
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Site Issues Training Log & Site Support » FitnessSyncer import issues Rss Feed