Site Issues Training Log & Site Support » GARMIN UPLOAD PROBLEM - UPDATE Rss Feed  
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2009-05-29 1:56 PM

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Subject: GARMIN UPLOAD PROBLEM - UPDATE
We've been receiving a number of reports of people experiencing problems with the latest version of Garmin Communicator. The short term fix is to downgrade to the previous version of Communicator, which you can download from the bottom of this post

Garmin is aware of the problem and has described it as "trouble communicating with legacy USB fitness devices." They are in the process of working on a fix and will be releasing a new version of Communicator when it's ready.

So basically if you have a 205 or 305, don't upgrade to Communicator 2.7.1. If you have a 205 or 305 and are experiencing problems, downgrade to 2.6.2





Attachments
----------------
InstallGarminCommunicatorPlugin_262.exe (3529KB - 74 downloads)


2009-06-11 7:41 PM
in reply to: #2181588

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Joplin
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE

Hi marmadaddy!

Just a note here on this issue from the Mac side of things. The Garmin Communicator plugin 2.71 appears to work fine with Firefox 3.0.10, but not with Safari 4.0 (5530.17), which was just released. Previously the plugin worked just fine with Safari 3, as that is what I had been using.

My most recent bike workout upload was completed using Firefox 3.0.10 and plugin 2.71. Under Safari 4 one receives the error message that the communicator plugin is not detected. Oh, and I am uploading data from my Garmin Forerunner 305 on my Mac running OS X.5.7.

 

Enjoy the rest of the day.

Michael

 

 

2009-06-22 12:29 PM
in reply to: #2181588

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Fairport, NY
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
The latest version of Garmin Communicator has been released. This corrects problems that those of use with Forerunner 305 and 205's have been experiencing.

It's strongly recommended that all owners of Garmin units upgrade to this version of Communicator.

http://www8.garmin.com/support/download_details.jsp?id=3607
2009-06-22 3:08 PM
in reply to: #2181588

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Farmington NY
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
I had found if I removed the Flip-4-Mac plugin the Garmin worked fine. Will have to try the new one.
2009-06-24 1:06 PM
in reply to: #2234850

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Joplin
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE

Hi,

Interesting about the removal of Flip-4-Mac. I just tested the latest Garmin Communication Plugin and find that this is not working properly with Safari 4.0 (latest in the recent set of updates). This was only on Garmins test site. I will test further with an upload later today. However, FireFox 3.011 works fine with the latest version of the plugin.

A note of interest is that the social-networking browser Flock works with the latest Garmin plugin.

Seems that Safari was left out of the update.

2009-06-27 12:01 PM
in reply to: #2240117

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Zurich, Switzerland
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
I'm having the same problem with the plug-in with the new release of Safari 4.0.1. I'm also running Mac OSX.5.7 and am experiencing an additional problem. I can connect to the BT website from the new Safari Top Sites page, but it will not connect if I type in the address itself. Firefox also works fine in both cases and the previous version of Safari worked find with the Communicator.


2009-06-27 12:36 PM
in reply to: #2181588

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Extreme Veteran
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Farmington NY
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
Just uploaded a bike workout from my Garmin no problem. Safari 4.0.1, OSX 10.5.7 and Garmin 2.7.3. All I did was take the Flip-4-mac plugin out of my library. Read about this on another site. Not a fix, but works for now.
2009-06-28 6:58 PM
in reply to: #2247234

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Joplin
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE

lextek - 2009-06-27 12:36 PM Just uploaded a bike workout from my Garmin no problem. Safari 4.0.1, OSX 10.5.7 and Garmin 2.7.3. All I did was take the Flip-4-mac plugin out of my library. Read about this on another site. Not a fix, but works for now.

Thanks for the tip. I have verified lextek's process. With Flip-4-Mac installed Safari 4.0.1, OSX 10.5.7 and Garmin 2.7.3 the Garmin plugin is not recognized. Once Flip-4-Mac is removed all works fine.

For those that might not wish to remove Flip-4-Mac I have found no issues with Firefox 3.0.10, OSX 10.5.7 and Flip-4-Mac. I am able to upload without issue.

2009-07-02 1:25 AM
in reply to: #2248817

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Regular
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Zurich, Switzerland
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
Can you please tell me exactly what to remove and from where?  I seem to have a lot of Flip4Mac stuff in my laptop and want to remove the right things.

Thanks.
2009-07-02 4:33 AM
in reply to: #2181588

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Extreme Veteran
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5002525
Farmington NY
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
I went to library -internet plug ins. I dragged the flip-4-mac plug ins to my desktop. I had two. This was something I read on another site, so I have know idea why it worked on my Macbook and I'm no computer expert.
2009-07-06 5:18 AM
in reply to: #2257511

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Regular
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Zurich, Switzerland
Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
Doesn't work for me.  I still can't do uploads from Safari.  I get an error from the BT log page that says it doesn't find the Communicator Plug-in. 


2009-07-06 7:40 AM
in reply to: #2263730

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Subject: RE: GARMIN UPLOAD PROBLEM - UPDATE
fleetfeet_ch - 2009-07-06 6:18 AM Doesn't work for me.  I still can't do uploads from Safari.  I get an error from the BT log page that says it doesn't find the Communicator Plug-in. 


Garmin Communicator is not compatible with Safari. On a Mac you can use Firefox, which is compatible with Communicator.

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