Site Issues Training Log & Site Support » Unable to log in Rss Feed  
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2010-12-18 6:37 AM

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Champion
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Lost in the Luminiferous Aether
Subject: Unable to log in
This question is for Yanti.  She does not seem to be able to log onto BT.  She tells me she keeps coming up with a page that says: beginnertriathlete.com closed for upgrades thank you for your patience.
It has been almost 24 hours since she was last able to log on.  Any Ideas?


Edited by trinnas 2010-12-18 6:38 AM


2010-12-18 8:34 AM
in reply to: #3253142

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Melon Presser
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Subject: RE: Unable to log in
i'm here, but it's still weird, nor do i have any idea why i kept getting that page for so long. even now i can't access beginnertriathlete.com or performancetriathlete.com . as a matter of fact, no bt page will come up for me -except- the login page, and i can indeed log in from there. please excuse the typing. my cat ate my shift keys.
2010-12-18 9:14 AM
in reply to: #3253193

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Champion
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Subject: RE: Unable to log in
First, try to clear your cookies and temporary internet files of your browser...see if that helps.
2010-12-18 9:24 AM
in reply to: #3253224

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Melon Presser
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Subject: RE: Unable to log in
Ron - 2010-12-18 10:14 PMFirst, try to clear your cookies and temporary internet files of your browser...see if that helps.
hi ron, thanks ... cleared cookies, temp files, history on both firefox and ie last night already, but still got that bizarre upgrade page until recently today.also have connected to internet both with wireless -neighbor's- and usb modem -my own-, no difference there so it's the browsers, somehow, both ... but why i still can only access bt thru the login page is a mystery to me
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Site Issues Training Log & Site Support » Unable to log in Rss Feed