I really was Ready To Let This Die, but now it's just funny

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General Discussion Triathlon Talk » I really was Ready To Let This Die, but now it's just funny Rss Feed  
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2011-11-17 1:35 PM

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Master
2264
20001001002525
Sunbury, Pennsylvania
Subject: I really was Ready To Let This Die, but now it's just funny

OK so in the continuing saga that is the 5150 series clearwater cancellation, I posted my email last week and the non-responsive response I got from a human. Now, I get an automated email. This is too funny.

----------------------

Hello Andrew Weaver,

We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:

How would you rate the support you received?

 

Good, I'm satisfied

Bad, I'm unsatisfied

------------------------------

Well, since you asked.....

 

2011-11-17 1:53 PM
in reply to: #3906042

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Member
259
1001002525
Oviedo, Florida
Subject: RE: I really was Ready To Let This Die, but now it's just funny
READY...............AIM........................
2011-11-17 1:59 PM
in reply to: #3906042

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Master
2500
2000500
Crab Cake City
Subject: RE: I really was Ready To Let This Die, but now it's just funny
That's an easy one to figure out lol
2011-11-17 2:09 PM
in reply to: #3906042

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Expert
1159
10001002525
Charlotte, NC
Subject: RE: I really was Ready To Let This Die, but now it's just funny
I'd love to know what they do with the data collected from the responses.  My sense is the WTC doesn't really care what its "customers" think as long as it sells out races.
2011-11-17 2:27 PM
in reply to: #3906042

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This user's post has been ignored.
2011-11-17 2:40 PM
in reply to: #3906042

Master
1681
1000500100252525
Rural Ontario
Subject: RE: I really was Ready To Let This Die, but now it's just funny
If you pressed "UNSATISFIED" please explain why and include a cheque or money order for $525 in processing fees.

2011-11-17 2:56 PM
in reply to: #3906042

Pro
6011
50001000
Camp Hill, Pennsylvania
Subject: RE: I really was Ready To Let This Die, but now it's just funny

So, which did you choose?

 

2011-11-17 4:04 PM
in reply to: #3906042

Extreme Veteran
601
500100
Cold Spring, NY
Subject: RE: I really was Ready To Let This Die, but now it's just funny
For what it's worth, your frustrating experience and clever workaround has inspired at least one budding race director. Im now in the planning phase of the first annual Cold Spring olympic tri. The T1/T2 and aid station will be the tailgate of my truck. If nothing else, this a great way to measure fitness pre-season, with a course that doesn't change, never sells out, and never gets cancelled.Thanks
2011-11-21 11:29 AM
in reply to: #3906042

Master
2264
20001001002525
Sunbury, Pennsylvania
Subject: RE: I really was Ready To Let This Die, but now it's just funny

OK, so it's only fair that I post when they make good. The check came in the mail. Still no acknowledgment of the situation from anyone at WTC, but oh well. It's all about the cash, and I got mine back. Under my son's fingers, you will see that they really do put IRONMAN on EVERYTHING.





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2011-11-21 12:18 PM
in reply to: #3906042

Master
2500
2000500
Crab Cake City
Subject: RE: I really was Ready To Let This Die, but now it's just funny
You should invest that money into the Doughboy 5168 race for the 2012 season. Looks like it would make great prize money for the 1st place finisher!!
2011-11-21 2:26 PM
in reply to: #3906042

Master
2264
20001001002525
Sunbury, Pennsylvania
Subject: RE: I really was Ready To Let This Die, but now it's just funny

and,...... now we're in a p$%^ng match on facebook. Oh joy.

On the flip side, since my check came, time to register for Devilman, and a March half-mary!

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