Site Issues Training Log & Site Support » Elevation data issue Rss Feed  
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2010-04-10 7:41 PM

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Expert
1379
1000100100100252525
Woodland, California
Subject: Elevation data issue

When I try to reset the elevation for one of my routes, it seems to happen very slowly, and eventually times out without finishing.  For example, I'm trying to reset the elevation for a 55 mile ride.  After several minutes the "resetting elevation data" box disappears, which would lead me to believe it's done.  However, when I display the elevation graph, it only shows data up to whatever point it was at when it stopped calculating.  Last time I tried it showed about 25 miles worth of data, then the graph ends.

Any ideas?  This could be a problem on my end, but it's happening on 2 computers (work and home) for the last several days.  I'm using Firefox (if it matters).



2010-04-12 7:44 AM
in reply to: #2782679

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Elevation data issue
It's probably just timing out due to the number of data points being processed.

Sorry to say we don't have a workaround in the short term, but this weekend I did come up with the design for the long term fix for this in the Route Tracker redesign. We're aiming for a mid-to-late summer release.
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