Can't see graphs

Forum guidelines BT super discount
Site Issues Training Log & Site Support » Can't see graphs Rss Feed  
Moderators: k9car363, alicefoeller Reply
2007-11-07 3:33 PM

User image

Master
2051
20002525
Portland, OR
Subject: Can't see graphs

I can't see mine (or anyone elses) workout graphs anymore.  Is it because I'm running Vista?  (Just looking for another reason to be a MS Hatah.)

 

2007-11-07 4:08 PM
in reply to: #1042591

User image

Champion
13323
5000500020001000100100100
Subject: RE: Can't see graphs

I see 'em.  Are you getting and 'X' ?

Try to verify and update your JAVA:

Download some JAVA (Windows, Mac, Linux, Solaris)

 

Let us know if this works.

2007-11-07 4:09 PM
in reply to: #1042591

User image

Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Can't see graphs

The graphs run on a java applet.

Verify your JAVA and install any new versions:
http://www.java.com/en/download/installed.jsp

You may have to make sure Java is configured in your browser:
http://www.beginnertriathlete.com/cms/article-detail.asp?articleid=673
Clear all browser temporary internet files too.  If this doesn't solve it, make sure you have updated your browser.

This is one of, if not the most, common support requests we get. Ron and I were discussing a permanent fix to this earlier today.

2007-11-07 7:22 PM
in reply to: #1042591

User image

Master
2051
20002525
Portland, OR
Subject: RE: Can't see graphs

Beautiful!  Thanks!

Now, if you can just change the "sports" color from burgundy to pink...

2007-11-10 10:38 PM
in reply to: #1042986

User image

Expert
634
50010025
Toronto
Subject: RE: Can't see graphs
Perfect timing. I'm having the same issue on my new Vista machine.
2007-11-16 7:58 AM
in reply to: #1042591

User image

Master
1457
10001001001001002525
MidWest
Subject: RE: Can't see graphs
I started having this problem a couple of days ago as well.    Am downlaoding a newer version of JAVA as we speak.  Is there any way to avoid this happening again?

2007-11-16 8:45 AM
in reply to: #1056632

User image

Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: Can't see graphs

BAMBAM66 - 2007-11-16 8:58 AM I started having this problem a couple of days ago as well. Am downlaoding a newer version of JAVA as we speak. Is there any way to avoid this happening again?

We're going to be moving away from using Java for graphing in the coming months.

If you're tired of it, imagine how WE feel! Tongue out

New Thread
Site Issues Training Log & Site Support » Can't see graphs Rss Feed