F*CK DELL!!!! RANT

Do NOT let them charge you again for the computer. Demand the computer you have already paid for.

And have a caramel with a banana. It's KILLER! You'll feel better instantly.

Thats what I'm trying to prevent. I'm so ******* pissed off.

Maybe I'll go to the store.

Tell them your company recorded all voice messages and you checked with the switch board and could not find said voice mail.  They messed up.  Tell them you're not buying anything else and demand they send you the one you paid for.

I did tell them.

As of now (over an hour later), I have the address situation fixed and put a watch on my AmEx for any new charges from dell (like recharging me for the computer or double shipping costs). I told Dell I refused to go through a return/reorder process and if I had to do any more work like that I was ordering an Apple-today.

Dell said they would call me back today once they fix the shipping situation and track down the package.

I'll keep you guys posted. Thanks for letting me explode.

I thought you never checked your messages... LMAO...

I have purchased maybe 8 or 10 Dell computers over the years.  I have maybe 6 working ones in the house right now.  When they started they were beating the pants off  IBM, Compaq and HP on price and service.  I cheered and bought their stuff.  They won that battle, and now they are becoming like IBM.  It is a classic American story but still too bad. 

TW

This is going to be the 5th Dell my family (me, parents, bro) have bought over the years. Now I'm rethinking my purchase. We've been happy with them, service, support, everything.

I'm seriously wondering why I didn't go with Apple. They have in-store support a couple miles from my house. They were great when my iPod broke. Oh well, live and learn.

Well thanks, now that doesn't really help now does it?

Ok, those mother F*****...UPS called my work, said that they recieved another computer to deliever to me, however, Dell had them cancel the delivery because it was a fraudulent charge?!? WTF?

AMEX knows of the charge, I've spoken with them (my credit is NOT an issue), and there is no reason for it other than they (dell) are the biggest **** ups I've ever seen.

My customer rep was supposed to call me back yesterday, she never did. I called them back around 6 last evening and left a message. I called this morning, left a message. Luckily, I had a supervisors extension, but guess what? No answer. Left a message.

What should I do. How do I get ahold of someone, preferably in the U.S.? I want to go off on them, tell them to shove it, I'm ordering an Apple.

I AM WORKING ON A DELL COMPUTER (nice flat screen btw) BUT I WANT TO HURL IT OUT THE WINDOW I AM SO ******* PISSED OFF.

Ok, they called me. It is on its way back to dell. They are going to reship me a computer (not making me reorder). She said hopefully within a week they'll have it back to me. j

NOW...do I wait for a week and get it (good deal, I like dell comp's) or call them back, cancel, and pay more for an apple? I don't know much about Apples, want a good system for about $1000. They have a special now on the website for $999, but I don't know if thats a good deal or what...help?