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2012-06-22 3:07 PM
in reply to: #4275716

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Subject: RE: waitress taking advantage of old peple (me :)
tech_geezer - 2012-06-22 2:38 PM

Any mistakes in the house's favor are my job to catch.  However, I had the opposite experience once.  I missed the automatic gratuity at Chez Panisse once and put on 20% or so on top of it.  Alice Waters, yes the Alice Waters, stopped me as I was going out and said the waiter had seen it and taken it off the bill.  That's a really nice restaurant and great wait staff.

TW

 

Very classy -- but I think Chez Panisse was just going above and beyond.  I don't think the OP's waitress was necessarily nefarious.



2012-06-22 4:48 PM
in reply to: #4275860

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Subject: RE: waitress taking advantage of old peple (me :)
CitySky - 2012-06-22 4:07 PM
tech_geezer - 2012-06-22 2:38 PM

Any mistakes in the house's favor are my job to catch.  However, I had the opposite experience once.  I missed the automatic gratuity at Chez Panisse once and put on 20% or so on top of it.  Alice Waters, yes the Alice Waters, stopped me as I was going out and said the waiter had seen it and taken it off the bill.  That's a really nice restaurant and great wait staff.

TW

 

Very classy -- but I think Chez Panisse was just going above and beyond.  I don't think the OP's waitress was necessarily nefarious.

I agree.  My first guess would be that the waitress did not think about the tip from the customer's perspective at all--what he knew and what he didn't know.  I think she just thought "Wow.  Great tip."

My experience is that great restaurants have great food and give great service.

TW

2012-06-22 4:54 PM
in reply to: #4274843

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Subject: RE: waitress taking advantage of old peple (me :)
You are lucky you didn't have to ride home on a bus full of unruly kids, old man!
2012-06-22 4:59 PM
in reply to: #4275701

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Sensei
Sin City
Subject: RE: waitress taking advantage of old peple (me :)

GomesBolt - 2012-06-22 11:30 AM I also go on expense accounts a bit. I had one restaurant sneak a 18% tip and say nothing so I gave them nothing additional. I also had a restaurant this week in Maui where the waiter said "sir I just want you to know that there is a mandatory 18%tip on groups this large.". I gave the nice lady another 4%.

Waiters at nice restaurants or popular clubs are the worst waiters. I've been treated better by the old lady in the greasy spoon restaurants and they get paid what? 20% of what those at nice places get?

Not sure about that.  We probably have more high end restaurants per capita than just about anywhere here in Vegas.  This whole town is about customer service and I always get treated exceptionally well when I go out.

2012-06-22 5:06 PM
in reply to: #4276057

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Sensei
Sin City
Subject: RE: waitress taking advantage of old peple (me :)

More related to the OP...

I advise to pay in cash in Vegas Night Clubs (or night clubs in general).  NEVER leave a tab open - pay for each round.  If not, "mystery drinks" may show up on your bill - the more you drink, the drunker you are, and the easier to hide drinks.

One time I get pretty tipsy and was about to shell out for my $100 tab without thinking when my wife looked at it closely and found that 3-4 extra drinks were added.  When called out, the bartender said she asked if I wanted to put the drinks of a couple girls I was talking to on my tab and I had said yes...  Never happened - and the girls were the bartender's friends come to find out.  Oh, and she was fired not too long after due to many complaints of "fixing" the tabs of people.

2012-06-22 5:12 PM
in reply to: #4276051

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Subject: RE: waitress taking advantage of old peple (me :)

hrliles - 2012-06-22 5:54 PM You are lucky you didn't have to ride home on a bus full of unruly kids, old man!

 

Ha!  If he had, he might have gotten $500,000 donated to him for a nice vacation.  Did you see that?  Wow.  There are some nice people in the world.  A few bad apples, but a lot of good-hearted people help make up for that.

http://www.cnn.com/2012/06/22/us/new-york-bus-monitor/index.html?hpt=hp_bn1



Edited by tech_geezer 2012-06-22 5:15 PM


2012-06-22 5:55 PM
in reply to: #4274843

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Subject: RE: waitress taking advantage of old peple (me :)

One of my waitresses got a $100 tip on a ~$15 tab once.

Lady was by herself for a late lunch and margarita. I saw a few servers huddled around looking at a slip of paper and naturally asked them wth they were doing

She showed me the CC receipt and asked me if I thought it was correct. The lady had totaled it out correctly and everything. I took the slip to the guest and asked her if the amount was correct. She said it was, she wanted to reward the waitress for taking care of her, that she had a crappy day and this was one way of saying thanks for making it a little better.

2012-06-22 8:51 PM
in reply to: #4274843

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Subject: RE: waitress taking advantage of old peple (me :)

When I waited tables, there were places that put an 15% gratuity on anything over 6 people (15% is low, but it was a few years ago).    As I normally averaged 18-20%, I often would "waive" it on the check, and be very clear when bringing it to the people.   Saying something like "You may have read on the menu that the restaurant puts the gratuity on for any parties over 6, but I do not feel comfortable doing so.   I hope you have enjoyed your evening here and I look forward to seeing you again".    Usually netted me  20-25%.   I was a good read on people back then.   Some groups I read differently, but I did point out upon placing the bill that a 15% gratuity is included but they need not feel limted and I hoped they enjoyed blablabla.   Usually netted some more cash tossed on top.   I used to be more charming back then too.  

I was recently at a baseball game in a "luxury box" - the company was sponsoring a client event.   The bill came to $1300, including a "20% service charge".   (20 people, some beer, softdrinks, wings, hotdogs, fruit platter, and BBQ pork sammies - I know!).   However, before we looked at the bill, my colleague asked the lady if the bill included gratuity.   The wait person said "thank you for asking, but no, it does not".   then we look at it.   scratch our heads, and I texted another colleague who more often frequented the place, and used to be HR at a local casino, so I figured knew tip ettequette better.   she said no - the 20% gets split between the team that waits on us.....     Wait staff lady was busted for trying to take advantage of the first time hosts.....    I let the others in the company  know as we have the box for every other game of the season.  

To the OP - my read on your write-up is probably that she did not do it intentionally.    Lots of multi=tasking goes on and sometimes the script gets disrupted like when a client asks just what the total was.      Get a little flash light.  

 

2012-06-22 9:32 PM
in reply to: #4274843

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Subject: RE: waitress taking advantage of old peple (me :)
I recently visited a restaurant in Door County and had some similar issues.  The menu stated they add gratuity for parties of 6 or more, but our party of 8 sat at two different tables...so 4 per table with separate bills per table.  They still added an 18% gratuity to both bills.  At the bottom of the bills, they listed suggested gratuities...for 18%, 20%, and 22% on top of total for which they'd already added 18% gratuity.  I called the waiter on it and he turned a little red and said it was a computer glitch.  There was no question they were well aware of their own shady practices.  
2012-06-23 8:33 AM
in reply to: #4275645

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Subject: RE: waitress taking advantage of old peple (me :)
jford2309 - 2012-06-22 1:57 PM

sounds to me like someone showing off the expense account to buddies and was not worried about the cost of the evening...

 

If anyone was taken advantage of, sounds like the company expense account was IMO

This. And yeah, this doesn't smell right.

Lessee: You were in bar with 4 clients / people you were entertaining, and each 'got a few drinks' and 'pub grub' in NYC.

1) Bill can't be anything but north of $100, Looks like bad planning here. 

2) Anyone who has entertaining as part of their job wouldn't blink an eye, as $100 in NYC is kinda the starting point,  

3) Finance department flagged an 'excessive tip', requiring a report? Never happens. I've never seen a finance department where you had to enter the bill amount, then the tip amount. Just enter the total, send the receipt later, audit would be the only ones to catch it later, and they wouldn't care about the tip, they'd care about the total amount. 

ETA: I spend my days in 'finance' payables and HR departments, I've seen hundreds of them. 

 

2012-06-24 6:25 PM
in reply to: #4274843

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Subject: RE: waitress taking advantage of old peple (me :)
Download a flashlight app to your phone. Use your phone to look at the bill in some light. Or take it to the restroom and look at it.

Fool me once... shame on you...

Good luck for next time!



2012-06-24 7:23 PM
in reply to: #4274843

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Alpharetta, Georgia
Subject: RE: waitress taking advantage of old peple (me :)

I will be honest. When I was a server there was a very fine line of doing this sneakily/on purpose, and getting so busy you "forgot" to tell the table of 12 people whose grandfather was treating everyone and shoved a credit card at you before looking at the bill.

I got away with getting "double tipped" many times and rarely felt guilty. It's not the server's fault if you don't look at the bill before paying.

As a much more mature adult I do agree with the restaurant's policy they later enacted that required us to tell the party about the auto-gratuity. 

2012-06-24 7:31 PM
in reply to: #4277954

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Subject: RE: waitress taking advantage of old peple (me :)
lisac957 - 2012-06-24 7:23 PM

I got away with getting "double tipped" many times and rarely felt guilty. It's not the server's fault if you don't look at the bill before paying.

 

True story.

2012-06-25 7:25 AM
in reply to: #4274843


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Subject: RE: waitress taking advantage of old peple (me :)

Sucky situation, but in my honest opinion, I think you should write it off.

 

Life is full of minor (and major) glitches and scam. I was ripped off for $21 by a cabbie and I considered complaining and making a big deal out of it. But in the end i realized it wasn't worth the trouble. I've had issues with internet providers and various service people where I was slightly taken advantage of. And hairdressers. You can learn from your mistake. It's such a small battle. I don't think its worth fighting for.

2012-06-25 8:39 AM
in reply to: #4276532

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Subject: RE: waitress taking advantage of old peple (me :)

, this doesn't smell right.   if you say so....  well, I say so

1) Bill can't be anything but north of $100, Looks like bad planning here. --

2) Anyone who has entertaining as part of their job wouldn't blink an eye, as $100 in NYC is kinda the starting point,  can't argue with this point .. but I don't understand it's relevance... I never even mentioned the amount of the bill, it's really just principal of the mattter. The dollar amount was quite irrelevant... 

3) Finance department flagged an 'excessive tip', requiring a report? Never happens. I've never seen a finance department where you had to enter the bill amount, then the tip amount. Well, you're wrong- 100% wrong.  I don't know where you work, and you obviously don't know where I work, but my a/p or finance dept sometime ask us to clarify certain line items. And, I don't enter anything- the receipt is electronically sent to my finance dept sometime overnight.  I happened to notice my physical receipt the next morning when I was shredding it.  I never stated finance 'flagged" anything- I mentioned it to my boss as a premptive matter and he told me to write it up 

ETA: I spend my days in 'finance' payables and HR departments, I've see it later, and they wouldn't care about the tip, they'd care about the total amount.  see above

jford2309 - 2012-06-22 1:57 PM

sounds to me like someone showing off the expense account to buddies and was not worried about the cost of the evening...

 really? I admit that all of this was my own fault, but I would not:

1. take my friends out

2. give an excessive tip on a bill where I was stealing from my company w/o even looking at the bill (I would just show off and ask my "buddies"  to look at the bill instead of asking the waitress what the amount was.)

3. and then come in next day and alert my boss and my finance group and bring attention to an espense that would get me fired...

Yep, I would do all of that, you busted me good.



Edited by ried0428 2012-06-25 8:45 AM
2012-06-25 7:21 PM
in reply to: #4274843


3

Subject: RE: waitress taking advantage of old peple (me :)

 I'm in a dark NYC pub last night with four other people (clients) and we order drinks and some pub grub.  Everyone had a few drinks and the waitress was very nice and the service was fine. Bill comes and I tell the waitress "it is way too dark in here, no way I can read this, just tell me what's the total bill?".

 

You should have just gone in the bathroom and checked your bill. I cannot believe you would trust someone that is money hungry as a server. YOU ARE STUPID AND IRRESPONSIBLE!

I've never seen an automatic tip for 5 people, 6 is the smallest group I've ever seen that policy.

I have before. You must not go out a lot, do you?

But, when I told her that I could not read the bill, she should have told me hey, there's a gratuity in there already.

NO, that's *YOUR* responsibility. No one has to repeat the menu to you nor do they have to read your bill to you. GO IN THE BATHROOM if you can't see IRRESPONSIBLE IDIOT!!

(I'm blind from looking at these stupid screens all day).

 

No, if you can write this, that's BS what you are saying. You just want to make excuses for you being too lazy and not taking responsibility just so you "LOOK" good.


Ultimately it's my own fault, but when I'm with clients I like to downplay the whole bill thing because some clients are not supposed to accept anything at all or anything over $100, so I try to take the awkwardness out of it. 

Yes it IS your fault 100% for being IRRESPONSIBLE and STUPID. If the prices of the drinks were on a menu, you should have compared those to your check. My husband and I have had LOTS of wrong prices over the years, for REAL.

Worst part about it is, if when she saw my tip she had said hey you know there's a gratuity in there already, I would have said, thanks but keep the whole thing. I really believe I would have done that and that's what irks me the most.

I don't think you would have if she would have told you BEFORE you paid, HONESTLY, BE HONEST NOW? THAT'S BS, otherwise you wouldn't be so mad about it.

NO SERVERS ARE YOUR BABY-SITTERS!! You should be going down EVERY LINE of your bill with a FINE TOOTH COMB. We have had wrongly rung up items like a side salad without an entree price when I had ordered an entree and extra items on our bill as well MANY times before.  It's *YOUR* RESPONSIBILITY to know you are tipping correctly, NOBODY ELSE'S.

Tipping is on the 100% responsibility on the customer.  It's not dishonest. Read your bill *BEFORE* you CONSENT to pay for anything. That goes with ANYTHING you pay for.



2012-06-25 7:23 PM
in reply to: #4277954


3

Subject: RE: waitress taking advantage of old peple (me :)

It's not the server's fault if you don't look at the bill before paying. 

I totally 100% AGREE with that!

As a much more mature adult I do agree with the restaurant's policy they later enacted that required us to tell the party about the auto-gratuity. 

I 100% TOTALLY DISAGREE! NO ONE IS RESPONSIBLE FOR YOU EXCEPT YOU!


2012-06-25 7:26 PM
in reply to: #4274895


3

Subject: RE: waitress taking advantage of old peple (me :)
TriRSquared - 2012-06-22 7:39 AM

Yeah, she really should have told you.... But maybe next time bring these?

 

Mann, AIN'T THAT THE TRUTH!! I guess the truth hurts, HUH?

2012-06-25 8:53 PM
in reply to: #4274843

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Subject: RE: waitress taking advantage of old peple (me :)

The whole tipping system needs to go the way of the dodo.   One of the things I definitely do NOT miss about the USA.   Charge me enough for my food so that your staff can earn a reliable, consistent wage.   Put that price on the menu.    Done, and done.

 

2012-06-25 9:13 PM
in reply to: #4279992

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Alpharetta, Georgia
Subject: RE: waitress taking advantage of old peple (me :)
Springs1 - 2012-06-25 7:21 PM

...........

Might want to read the rules of this forum before posting again.
Goodbye thread. 



Edited by lisac957 2012-06-25 9:14 PM
2012-06-26 5:42 AM
in reply to: #4280155

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Pro
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Subject: RE: waitress taking advantage of old peple (me :)
lisac957 - 2012-06-25 10:13 PM
Springs1 - 2012-06-25 7:21 PM

...........

Might want to read the rules of this forum before posting again.
Goodbye thread. 

I had the same thought. Especially from an apparent throwaway account, it is somewhat disheartening.



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