So we don't have cubicles or whatever. I sit facing 3 people and have two people on either side of my desk. This guy (New York) is pretty new and had a call he didn't know what to do with, so I hear him say he's transferring them to me, even though I JUST TOLD HIM not to b/c NO ONE else in the office can help this person except the person who's out. So ... after a second I realize the person was still on hold, so didn't hear any of that, and he was just teasing. Ha. So I have this little...yellow stuffed funny face thing that when you slam it down it screams like a horror scream. But the face is cute. Anyway, I chucked that at him and right when he took the person off hold the face hit his lap and screamed super loud and the customer's all "What's THAT?" HAHAHAHAHHAHA!