Subject: RE: TAN 47: El CapiTANI need to get a haircut. Though I think I will have to go to the cheapie salon (and by cheap, I mean $45, not $70). OH - if you guys need an entertaining story ,here is one. So you know how my table got back-ordered twice? Well, I called a week or so ago to cancel it and order a different one. They said it was not back-ordered and they'd ship it out and I'd get it this past Sunday. It came while I was gone. So I came back and opened the box with the base pieces and put the base together. Then I opened the box with the table top. I flipped the table top over to attach the base and the panel it attaches to was split in half. I then noticed there was a big dent in the bottom of the flat box, so much so that the cardboard had been broken through. Looks like the box was mishandled. So I called and told them what happened and they said they had one in stock and it would be shipped to the closest delivery warehouse and they'd call to set up a delivery time. So I said great. Then I thought that I should check the chairs while I'm at it, just to be safe - tehre were two square boxes (assuming two chairs in each) and they looked undamaged. I open one - and there are two chairs in there. I open the other - and there is only ONE chair. They sent me THREE chairs. I ordered FOUR. My email confirmation said "FOUR" and my credit card has now been charged for four. I took a closer look at the boxes, and the stickers on the box with the two said "1 of 3" and "2 of 3" and the sticker on the other box said "3 of 3". My roommate was home and signed off on it and I asked her if they left her a copy of the paperwork and she said no - and that there was another line for a signature to say that everything was in perfect condition upon delivery - she said that the guy said "oh, you don't sign that yet" and took the papers with him. WTF? I called them again and told them about the chairs, but the girl on the phone sounded like a real moron and after putting me on hold for five minutes, mumbled something about the supervisor checking into it and when they had it all straightened out they would send me another chair. There is nothing to straighten out! My order confirmation, which they should have, says FOUR chairs! I only got THREE. Not that difficult. The idiots in the warehouse messed it up and only packed up three, for some reason. Gah. At least the massage I got on Friday was so good that my back is still all loose and doesn't crack when I arch my spine |