Site Issues Training Log & Site Support » Firefox crashes on BT Rss Feed  
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Z
2008-09-05 1:51 PM

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Master
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Reston, VA
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Subject: Firefox crashes on BT

Dear Developers!

Why does my Firefox crashes while loading  BT Java applets? It goes into hang mode and the only way to get rid of it is to kill the process. No other browser has this problem. I have to  kill my firefox.exe process several times a day... I have the latest version of Java loaded.


Edited by Z 2008-09-05 1:51 PM


2008-09-05 2:30 PM
in reply to: #1653301

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Champion
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Fairport, NY
Subject: RE: Firefox crashes on BT

Sounds like a problem with the Java installation on your computer.

Try updating it:

http://www.java.com/en/download/manual.jsp

Z
2008-09-05 2:50 PM
in reply to: #1653419

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Master
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Reston, VA
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Subject: RE: Firefox crashes on BT
marmadaddy - 2008-09-05 3:30 PM

Sounds like a problem with the Java installation on your computer.

Try updating it:

http://www.java.com/en/download/manual.jsp

It happens on all 3 computers  in different geo locations. Just saying.

2008-09-05 3:14 PM
in reply to: #1653301

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Champion
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Fairport, NY
Subject: RE: Firefox crashes on BT

Can you try updating one of the Java installations?

I've tested this on 3 seperate computers, viewing my log, yours and a number of others, and it's displaying without problems. Also, you may want to look at any new FF add-ons you've installed lately.

2008-09-05 3:53 PM
in reply to: #1653301

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Expert
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Subject: RE: Firefox crashes on BT
are you using the new firefox?  i haven't upgraded yet and i haven't had a problem with firefox on either of my computers, but my boyfriend has the new one and has mentioned that some of the pages he used to visit now crash.
2008-09-05 8:26 PM
in reply to: #1653301

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Master
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MidWest
Subject: RE: Firefox crashes on BT
It doesn't happen as often as it used to with IE but it still happens to me.  I do have the new version of Firefox.


2008-09-05 9:31 PM
in reply to: #1653301

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Shakopee, MN
Subject: RE: Firefox crashes on BT
I have the new firefox and have no problems.  I also had no problems with the older version.  I am guessing it maybe something besides FF...but you have said it was on 3 different computers...that stumps me too.
2008-09-05 11:13 PM
in reply to: #1653301

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Subject: RE: Firefox crashes on BT

I have the same problem on both the work and home PC with firefox... work is on the latest version, home has not been upgraded.

It will sporadically throughout the day hang firefox which I will then have to close nad kill the process in order to get it back up and running.

Both are on Windows XP as well... not sure if that helps 

 

 



Edited by kaqphin 2008-09-05 11:15 PM
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