Unable to create a new custom plan

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2011-05-27 12:12 AM

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Phoenix
Subject: Unable to create a new custom plan
I'm currently unable to creat a new training plan.  When it comes setting up my custom plan I'm unable to grab and drop my workout into the day of week.  I've cleared everything out of my history, logged out, and rebooted and still nothing works.  What am I doing wrong here?  Thanks for the help.

2011-05-27 7:41 AM
in reply to: #3521199

Member
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25
Phoenix
Subject: RE: Unable to create a new custom plan
Browser: IE 9
Plan Start and End Dates: 5/29- 7/31
Distance: Oly
Race or Maintenance: Race
Recovery (3/1 or 2/1): 2/1
Pace: 2:00, 16:00, 10:00
Beg/Int or Adv plan: Beg
Plan difficulty: 3, 3, 4 run
Days you scheduled workouts (only if it is not scheduling them on the right days): Sunday, Monday, Tuesday, Wed, Thur, Friday, off Sat
2011-05-27 8:22 AM
in reply to: #3521382

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Subject: RE: Unable to create a new custom plan

This is a little problem that cropped up recently in only IE9 and we are working on a fix, in the meantime use Firefox OR try this:

Check to see if IE9 is in Compatibility mode. 

 
Then restart your computer.  This has worked for several users with IE9.
 
Let me know though Firefox shouldn't have a problem.

 

2012-03-23 3:04 PM
in reply to: #3521199

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Key West
Subject: RE: Unable to create a new custom plan

I'm currently having the same problems and it's really starting to irritate me.  I've already tried using Firefox and it still isn't working.  Ideas?

~Christian

2012-03-25 11:43 AM
in reply to: #4110570

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Subject: RE: Unable to create a new custom plan
TheRedBaron911 - 2012-03-23 4:04 PM

I'm currently having the same problems and it's really starting to irritate me.  I've already tried using Firefox and it still isn't working.  Ideas?

~Christian

Christian,

 
I just took a look at your planned training log.  Your custom plan is showing now through your HIM race mid May.  The volumes look correct.  You may have part of the previous Oly to HIM plan before the current date, but at least for now going forward, you do have the custom plan showing.
 
*If you are having problems finding your plans, see View/Print Your Plan
 
Let me know if you have any questions.
 
Ron

 

2013-02-28 7:57 PM
in reply to: #3521199

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Subject: RE: Unable to create a new custom plan
I'm using Chrome, not IE 9.  I don't have firefox installed, but can load it up to see if I can get it to work.

2013-03-02 5:57 PM
in reply to: #3521466

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Subject: RE: Unable to create a new custom plan
Still no luck.  Tried creating and uploading from a different computer using firefox, and still nothing.  Too bad, this is the main reason I paid for a membership.
2013-03-04 3:47 PM
in reply to: #4643700

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Subject: RE: Unable to create a new custom plan

Steven,

Are you having issues with the drag'n drop portion of the workout creator?

2013-03-04 6:01 PM
in reply to: #4646086

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Subject: RE: Unable to create a new custom plan
No, everything worked fine until I tried to upload the training to my calendar, and then nothing would happen.  I eventually rebooted the computer a couple of times for another reason, and it worked.
2013-03-05 12:34 PM
in reply to: #3521199

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Subject: RE: Unable to create a new custom plan
Why don't you try uninstalling the firefox and try to re-install. Let me see if there's something happens. Chrome is really good too..
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