Wired Powertap head question

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2013-01-16 6:53 PM

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Elite
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Oliver, BC, "Wine Capital of Canada"
Subject: Wired Powertap head question

Just recently acquired a new head unit for my wired PT system. The old unit was going through a battery a week.

However when I set the computer to "find" it will not pick up the h/r strap. Doesn't even show the search animation.

Is there another step I'm missing or (I hope not) is the strap only compatible with the original set up? 

2013-01-17 4:08 AM
in reply to: #4581804

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Champion
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Knoxville area
Subject: RE: Wired Powertap head question
It's been too long since I had the wired one to remember the step by step... but I know I used my Garmin HR strap with it, so it's not proprietary. Shoot an email to Cycleops for a step by step, they have pretty rock solid customer support.
2013-01-18 10:48 AM
in reply to: #4582100

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Elite
3290
20001000100100252525
Oliver, BC, "Wine Capital of Canada"
Subject: RE: Wired Powertap head question

Thanks for the reply. I guess customer support is dependent on location. The reason I ended up buying a new head is because I couldn't get a reply from Cycleops for the old one.

Right now I am still waiting for a reply on this issue.

2013-01-18 11:13 AM
in reply to: #4581804

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Subject: RE: Wired Powertap head question
Did you read the manual? I remember having problems with that, I think you need to do an extra setup to make it work. Those are coded HR straps so you might have to give the specific number.
2013-01-19 4:00 PM
in reply to: #4584485

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Elite
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20001000100100252525
Oliver, BC, "Wine Capital of Canada"
Subject: RE: Wired Powertap head question

tvmendoza - 2013-01-18 9:13 AM Did you read the manual? I remember having problems with that, I think you need to do an extra setup to make it work. Those are coded HR straps so you might have to give the specific number.

Manual? What's that? So I went back and read the manual and lo and behold the answer was there. Thanks for pointing out the obvious.

2013-10-07 10:51 AM
in reply to: peby

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Subject: RE: Wired Powertap head question
Does the new head unit have improved battery life??

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