TrainerRoad manual uploads?

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2013-12-08 10:07 AM

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Bayfield, Colorado
Subject: TrainerRoad manual uploads?
Greetings,

I know this has been covered before but I didn't find a definitive answer. Is there a size limit to the manual upload? it seems like smaller workouts of 1MB or less are fine but the larger multi-hour/>2.5MB ones fail every time.

They upload to Garmin Connect just fine and BT appears to complete 100% but they never show up in the Training Log. I've reset Modem/PC/Router and have fulshed the DNS cache. Still no luck.

Thoughts?

Thanks in advance. Rob

2013-12-09 12:05 PM
in reply to: robgram

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Subject: RE: TrainerRoad manual uploads?

Can you email me the files that fail?  [email protected]

2013-12-10 7:01 AM
in reply to: Ron

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Bayfield, Colorado
Subject: RE: TrainerRoad manual uploads?
Sent over this morning.

Thanks Ron!
2013-12-18 9:05 AM
in reply to: robgram

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Subject: RE: TrainerRoad manual uploads?

Rob,

Can you try these files again?  They worked fine for us.  Maybe any issues from switching servers have been fixed?

If you are still getting problems, we can dig deeper.  Let me know how it goes.

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