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Trouble logging onto app
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 2020-02-09 9:07 PM |
 1 |  Subject: Trouble logging onto appwhen I download app and try to login it tells me that there is an error in my username or password. I've tripled checked and I'm entering it correctly and it matches my website login. |
| 2021-02-17 6:56 AM in reply to: Nichole meade |
| 1 | Subject: RE: Trouble logging onto app Hello |
| 2021-02-17 8:47 AM in reply to: nuliving1 |
Master 2210   Columbus, OhioCoaching member | Subject: RE: Trouble logging onto app Hello - Thanks for communicating. I just logged in and out of the mobile app and did not have a problem. We haven't had any other reports of people not being able to access the mobile app. I'm sure you've already checked this, but maybe caps lock is turned on on your mobile device? Or you have two different usernames/accounts here and didn't notice that? What is the error you receive? Does it say "Incorrect password" or something else? |
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