Site Issues Training Log & Site Support » Files not uploading - Oops, something went wrong. Rss Feed  
Moderators: k9car363, alicefoeller Reply
2021-06-01 2:03 PM

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Master
9705
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Raleigh, NC area
Subject: Files not uploading - Oops, something went wrong.

I typically use FitnessSyncer to get my workout data from Garmin to this site.  Twice in the past three days I've had issues where the workout files go to other sites but never show up in here in BT.  In both cases, I have tried to manually upload the files.  When I do so, I the message

Oops, something went wrong.

Please contact [email protected] and we'll get right on it.

I've tried different browsers

I've tried different computers

I've tried using fitfiletools in case there was an issue with the file

Any assistance would be greatly appreciated.



2021-06-02 6:35 AM
in reply to: jmkizer

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Master
9705
500020002000500100100
Raleigh, NC area
Subject: RE: Files not uploading - Oops, something went wrong.

This morning seven copies of my Sunday ride and three copies of my Tuesday run appeared.  Not sure what caused them to be "stuck" but it seems to be OK now?  Maybe?  Fingers crossed!

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