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2007-06-17 1:35 PM

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Expert
936
50010010010010025
Springfield, MO
Subject: Why can't I see my graphs...
...when I log on with any computer other than the one I originally register on BT with?  I get a blank box with a red X in the top left corner.


2007-06-17 3:36 PM
in reply to: #847554

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Champion
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Subject: RE: Why can't I see my graphs...

First, let's update your JAVA on the affected computers:

http://www.beginnertriathlete.com/cms/article-detail.asp?articleid=673

Let us know how this goes...

2007-06-18 9:13 AM
in reply to: #847607

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Expert
936
50010010010010025
Springfield, MO
Subject: RE: Why can't I see my graphs...

OK, I did the following:  go to internet properties>advanced and then make sure you have the box under 'java sun' checked and under 'Microsoft vm' have JIT compiler for virtual machine checked.  Both were checked.  Then I clicked http://www.java.com/en/download/installed.jsp and verified that java was installed on my computer.  I did not reinstall it though.

 

2007-06-18 10:29 AM
in reply to: #848380

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13323
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Subject: RE: Why can't I see my graphs...
So I assume it's still a no-go...try to reinstall Java with the link...if it still doesn't work, let me know.
2007-06-18 2:57 PM
in reply to: #847554

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Expert
936
50010010010010025
Springfield, MO
Subject: RE: Why can't I see my graphs...

reinstalled and still no go

BTW, I really appreciate you spending time on this.

2007-06-18 10:07 PM
in reply to: #849296

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Subject: RE: Why can't I see my graphs...

I reread your post and first I want to make sure you are talking about the minigraphs in your training log correct?  The Actual vs Planned and the Total volume minigraphs?

I'm sure that's the case though.

Anyways, is it ONLY the minigraphs or do the 'big' graphs have the X too?  (for the big graphs, go to the 'graphs' link and choose one of them to see if they load.

Also, tell us the browser you are using on the computers that it doesn't work and if it's a mac or a pc.



2007-06-21 6:41 AM
in reply to: #849857

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13323
5000500020001000100100100
Subject: RE: Why can't I see my graphs...
Hey Joe, just want to see if you had any success...I can refer this to my programmer who is good at digging up fixes.
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