Garmin Forerunner 305 Connection Issues

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2008-09-08 10:14 AM

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Elite
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Subject: Garmin Forerunner 305 Connection Issues
For a bit now it seems like when I would plug my Garmin unit into its cradle it would not connect to my computer. I would just pop it out and reset into the cradle and everything was fine. This morning, I can not get it to connect whatsoever.  Any ideas?

2008-09-08 11:44 AM
in reply to: #1657845

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Master
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Nashville, TN
Subject: RE: Garmin Forerunner 305 Connection Issues
is the battery completely dead? If so try to charge it a little first in the wall outlet.

Take an eraser and clean the 4 dots in the back.

Are you using the same USB port on your computer?


Lastly email the customer service they are great
2008-09-08 2:27 PM
in reply to: #1657845

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Subject: RE: Garmin Forerunner 305 Connection Issues
Try a full reset... you'll have to google to get the right buttons, it's like "On" and "Enter" at the same time or something like that
2008-09-08 2:37 PM
in reply to: #1658669

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Sensei
Sin City
Subject: RE: Garmin Forerunner 305 Connection Issues

do you get an error message?  Twice now, I have gotten a "problem communicating with device" or something like that.  I take it out of the cradle, make sure the connection points are not gummed up with sweat, then it seems to work.

A computer reboot, and a reset of the Garmin may help too.

2008-09-08 2:49 PM
in reply to: #1657845

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Champion
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Verona WI--Ironman Bike Country!
Subject: RE: Garmin Forerunner 305 Connection Issues

I was havings similar issues.  I kept getting a message like "cannot upload, try to connect to your pc" as if I wasn't already doing that!  I knew my unit was two years old and Garmin would not fix it under warranty so I bought a new Garmin with TrainingCenter V5.  Wouldn't you know once I uploaded it to my pc and tried the old unit it worked! The same cannot be said for uploading the new software off the site.  I had the same problem when I tried it that way.

Moral of the story, borrow someones V5 before you do anything.

PS I tried all of the other recommended fixes including resetting it and nothing worked. 

2008-09-08 3:14 PM
in reply to: #1657845

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Elite
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Subject: RE: Garmin Forerunner 305 Connection Issues
I did not have an eraser but before I even read the message I was rubbing at those connectors and it synced after my run. I will try an eraser later.

2008-09-09 7:37 AM
in reply to: #1658708

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Elite
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Subject: RE: Garmin Forerunner 305 Connection Issues
Aikidoman - 2008-09-08 3:37 PM

do you get an error message?  Twice now, I have gotten a "problem communicating with device" or something like that.  I take it out of the cradle, make sure the connection points are not gummed up with sweat, then it seems to work.

A computer reboot, and a reset of the Garmin may help too.

No, the unit just sits there, doesnt beep, turn on and the computer acts as if nothing is plugged in.

2008-09-09 7:55 AM
in reply to: #1660597

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Master
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Nashville, TN
Subject: RE: Garmin Forerunner 305 Connection Issues
is it fixed now arron?
2008-09-09 9:22 AM
in reply to: #1657845

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Master
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Fenton, MI
Subject: RE: Garmin Forerunner 305 Connection Issues

I'm glad that you all are getting it to work.  I'm much worse off.

I have the newest software, and a fairly new device.  After about a month of use on a computer, it will lock up the software, and I can't get past the error message.  I have been through this on three different computers.  I don't anymore to even try with!

I have contacted Garmins CS several times.  I've sent them the error codes, the process, etc.  They have not been able to resolve the issue.  I have cleaned the contact, reset the device, reinstalled the software, and on and on ...

I have my last race of the year, this weekend.  After that, its going back to Garmin.

Has anyone else heard of such a complete lockdown? 

2008-09-10 9:02 AM
in reply to: #1660874

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Elite
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Subject: RE: Garmin Forerunner 305 Connection Issues
matt3liv - 2008-09-09 10:22 AM

I'm glad that you all are getting it to work.  I'm much worse off.

I have the newest software, and a fairly new device.  After about a month of use on a computer, it will lock up the software, and I can't get past the error message.  I have been through this on three different computers.  I don't anymore to even try with!

I have contacted Garmins CS several times.  I've sent them the error codes, the process, etc.  They have not been able to resolve the issue.  I have cleaned the contact, reset the device, reinstalled the software, and on and on ...

I have my last race of the year, this weekend.  After that, its going back to Garmin.

Has anyone else heard of such a complete lockdown? 

 

I had the software issues on a single computer. Installed on a different computer and all was good for me then.

2008-09-10 9:13 AM
in reply to: #1663631

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Master
2356
20001001001002525
Fenton, MI
Subject: RE: Garmin Forerunner 305 Connection Issues
aarondavidson - 2008-09-10 10:02 AM
matt3liv - 2008-09-09 10:22 AM

I'm glad that you all are getting it to work. I'm much worse off.

I have the newest software, and a fairly new device. After about a month of use on a computer, it will lock up the software, and I can't get past the error message. I have been through this on three different computers. I don't anymore to even try with!

I have contacted Garmins CS several times. I've sent them the error codes, the process, etc. They have not been able to resolve the issue. I have cleaned the contact, reset the device, reinstalled the software, and on and on ...

I have my last race of the year, this weekend. After that, its going back to Garmin.

Has anyone else heard of such a complete lockdown?

 

I had the software issues on a single computer. Installed on a different computer and all was good for me then.

 

Good luck with that.  I hope it doesn't happen again. 

2008-09-10 12:23 PM
in reply to: #1663664

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Master
1811
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Nashville, TN
Subject: RE: Garmin Forerunner 305 Connection Issues
maybe use a different program then the training center. I never really liked it at all. I use sportstrack try google it and get the download it is free and shows maps also.
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