General Discussion Triathlon Talk » Garmin upload outage fixed: See update at bottom of thread. Rss Feed  
Moderators: k9car363, alicefoeller Reply
2018-05-24 7:01 AM

User image

Master
2210
2000100100
Columbus, Ohio
Coaching member
Subject: Garmin upload outage fixed: See update at bottom of thread.
Hi all,

Thanks for your patience as we get to the bottom of the sudden outage with Garmin workouts being synced/importing to BeginnerTriathlete.

Our programmer is working on it, and we know what a critical problem this is. For many users, the site is useless if this doesn't work.

Alice


2018-05-24 7:16 AM
in reply to: alicefoeller

User image

Master
9705
500020002000500100100
Raleigh, NC area
Subject: RE: Still working on Garmin upload outage

Thanks for the update.

2018-05-24 9:49 AM
in reply to: jmkizer

User image

Master
2210
2000100100
Columbus, Ohio
Coaching member
Subject: RE: Still working on Garmin upload outage
Update:
All of the backlogged data is available and will be pushed through once the problem is resolved.
When we resolve this, if you have manually entered a workout, you will have a duplicate once the original upload is processed. Therefore, if it won't cause a major problem, please try to wait rather than manually upload or enter data.
2018-05-24 10:03 AM
in reply to: alicefoeller

User image

Pennsylvania
Subject: RE: Still working on Garmin upload outage

Good to know.  Thanks again to you and your programming crew!

2018-05-24 2:24 PM
in reply to: 0

User image

Master
2210
2000100100
Columbus, Ohio
Coaching member
Subject: RE: Still working on Garmin upload outage
The workout data is coming through now.
Depending on where your workouts were in the backlog, it may take a couple of hours to see the data in your log. (We are processing 3,000 workouts per hour and there were 5,000 of them in the queue.)

Thanks so much for your patience!

Here are the technical details, for all of us geeks:

"A system update on the 22nd necessitated a change to the site's java runtime configuration.

During the resolution of this initial issue, I discovered a secondary problem that was also causing workouts to take longer to process than they should.

Both issues are now corrected." - The BeginnerTriathlete Programming Team
New Thread
General Discussion Triathlon Talk » Garmin upload outage fixed: See update at bottom of thread. Rss Feed  
RELATED POSTS

Final Work survey: Working out and app/wearable usage

Started by BramN94
Views: 484 Posts: 1

2018-04-12 7:30 AM BramN94

Work Getting In The Way

Started by mav_9
Views: 866 Posts: 4

2017-10-01 12:23 PM yazmaster

Working out on Blood thinners

Started by jford2309
Views: 2069 Posts: 4

2017-08-17 3:28 PM buck1400

Garmin Connect + BT

Started by robertChiefsFan
Views: 438 Posts: 1

2017-07-06 8:56 AM robertChiefsFan

Tweak Breaststroke or work on Crawl?

Started by pkovo
Views: 1421 Posts: 17

2017-07-27 12:53 PM pkovo