garmin upload problem

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2009-02-22 11:55 PM

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Master
2005
2000
Silverton, Oregon
Subject: garmin upload problem

Yesterday and today when trying to upload my workouts from my garmin I get the message to contact you (nicely) and send the file. I don't know how to send the workout file. When I click get data it shows the workout, but the problem occurs when I click upload data.  Thanks for your help!

2009-02-23 6:31 AM
in reply to: #1976593

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: garmin upload problem

Hi Roni,

It looks like the process is timing out due to a large workout file,  slow connection or a combination of both. I've made a change that could help with this. Try again and let me know the results.

BTW, to speed things up it definitely helps to be using a newer generation browser like FF 3 or IE 7.

2009-02-23 12:26 PM
in reply to: #1976593

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Master
2005
2000
Silverton, Oregon
Subject: RE: garmin upload problem
I tried again, but no luck. I am running IE 7, and have a broadband connection. They are pretty large files though, so I guess I'll just wait and see what happens with my shorter workout today. Thanks!
2009-02-23 8:13 PM
in reply to: #1976593

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Master
2005
2000
Silverton, Oregon
Subject: RE: garmin upload problem
Still had the same problem today with a 20 minute 2 lap run. I'll delete my garmin history and try uninstalling reinstalling the plug in again. Not sure what else to do.
2009-02-23 8:25 PM
in reply to: #1976593

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Master
2005
2000
Silverton, Oregon
Subject: RE: garmin upload problem

Cleared browser history and was able to upload todays workout. Still no luck with the previous longer workouts though.

2009-02-28 7:36 PM
in reply to: #1976593

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Master
2005
2000
Silverton, Oregon
Subject: RE: garmin upload problem
Still having problems with garmin uploads. I did a half mary today and tried to upload it. Same issue as before; "get data" shows workout, but when I try to upload to log, I get the error message to contact BT and send file if possible. Sometimes it uploads my workouts fine, but it has been really "hit and miss" lately. I tried clearing browser history, uninstalling/reinstalling plug in, but no luck.

2009-03-01 9:40 AM
in reply to: #1988498

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Champion
11641
50005000100050010025
Fairport, NY
Subject: RE: garmin upload problem
I've sent you a PM about this.
2009-03-02 10:56 AM
in reply to: #1989328

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Extreme Veteran
633
50010025
Subject: RE: garmin upload problem
marmadaddy - 2009-03-01 9:40 AM

I've sent you a PM about this.


Can you send me a PM about it also? I still run into this every once in a while. Although, I'm 99.9% sure it's my crappy broadband connection. FYI, sprints DSL sucks! Even the best service!
2009-03-02 1:11 PM
in reply to: #1991547

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Sensei
Sin City
Subject: RE: garmin upload problem

I want to tag on to this.

Recently, I have found that Garmin will upload fine with Firefox, but not IE (used to work with IE for years).  Granted, I recently messed with my IE add-ons, but I don't think I screwed with the Garmin Communicator.

I plan to investigate further, but it DOES sound like an IE issue, right?

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