May of these questions are geared towards working in a team environment but I find many of them helpful.
What are the important qualities a person should have to become an effective team member?
What type of people do you work best with?
How do you handle stress?
List 5 traits that you feel are most important when servicing customers
Can you tell me about a time when you did some thing extra, which was not part of the routine activities assigned to you, but you did it for the benefit of the customer?
Have you ever felt, during course of your work, that the existing systems and solutions are not sufficient to meet the needs of customers properly and/or that they need to be changed? If so, tell me more.
Give me an example of when you had to present complex information in a simplified manner in order to explain it to someone.
Give me an example, from your past work experience, about a time when you were part of a project or team and you never knew what was happening with the other action items or participants. How did you handle this situation?
Describe a creative solution that you have developed to solve a problem.
Tell me about a situation that got out of control. How did you handle it?
When your team encounters a problem, such as irritation with a co-worker, how do you reach a good solution?
When you are part of a high-performing team, what do you think are the key reasons for success?